Chief of Staff

About Basecamp Resorts & Everwild Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from Nordic Spa and Hotel aims to raise the bar in wellness hospitality blending authentic tradition with fresh evolving experiences. Everwild is redefining mountain hospitality. Position Overview The Chief of Staff is a strategic analytical and execution-focused partner to the CEO of a growing hotel and spa platform. This role plays a critical part in driving value creation by aligning strategy, operations, and brand excellence across a growing portfolio of properties. The Chief of Staff acts as an extension of the CEO ensuring disciplined execution of initiatives tied to growth, margin expansion, and guest‑based experience. Location: Must live or be willing to relocate to Calgary or Canmore AB. Key Responsibilities Value Creation & Strategic Execution – Partner with the CEO to drive investor value‑creation initiatives including revenue growth, cost optimization, operational excellence and EBITDA expansion. Investor & Board Support – Lead the preparation of board materials, investor reporting and performance dashboards; coordinate board meetings, operating reviews and strategic planning sessions; serve as a key liaison between private equity sponsors and executive leadership. Portfolio & Property Operations – Work closely with Operations and Asset Management to improve performance across hotels and spas; support new hotel and spa openings, acquisitions and brand repositioning; identify and scale best practices in systems and processes that focus on service delivery, spa utilization, pricing, labor management and guest satisfaction. Cross‑Functional Leadership – Drive alignment across Operations, Finance, Revenue Management, Sales, Marketing, HR, Development and Technology; lead high‑priority cross‑functional initiatives such as system implementations, pricing strategies or organizational redesign; remove barriers to execution and ensure accountability across teams. Executive Operations & CEO Enablement – Manage the CEO’s operating cadence including executive meetings, quarterly reviews and leadership off‑sites; act as a thought partner and sounding board to the CEO on strategic and organizational issues; represent the CEO in meetings as appropriate. Culture Talent & Scale – Support leadership development and succession planning across corporate and property leadership; help scale organizational structure, governance and processes to support rapid growth; reinforce a culture of accountability, service excellence and performance discipline. Qualifications & Requirements Required – MBA or advanced degree; 12‑15 years of experience in strategy, operations, consulting, finance or senior leadership roles; experience working in or with investor/private equity‑backed companies; strong understanding of multi‑property hospitality operations, preferably hotels and/or spas; advanced financial acumen and comfort with KPI‑driven performance management; exceptional communication skills and executive presence. Preferred – Hospitality, leisure, wellness or luxury consumer brand experience; prior Chief of Staff, CEO corporate strategy or operating partner‑style experience; experience supporting M&A integration, portfolio expansion or turnaround initiatives; strong problem‑solving, prioritization and change‑management skills; results‑oriented with strong execution discipline; high emotional intelligence and discretion; ability to influence without authority across corporate and field teams; comfortable operating in high‑expectation investor‑driven environments. Senior IC – Required experience. Benefits & Compensation Quarterly profit share program; health benefits plan (Dental, Vision, Paramedical and more); generous staff discounts at all Basecamp properties; family & friends discount at Basecamp properties; company‑paid staff offer; competitive wages based on room for advancement; growth room in our growing brand. Employment type: Full‑time. Equal Opportunity Statement Basecamp Resorts is an equal opportunity employer dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment or need assistance with completing the application process please contact Beth at to discuss your needs confidentially. #J-18808-Ljbffr