Director, Quality

At Maven, we build what communities depend on — power, water, gas, and other essential systems that keep communities connected and thriving. Our success is driven by our people: motivated professionals who bring expertise, collaboration, and commitment to every project. As we continue to grow, we’re looking for a Director to lead our Quality & Inspections Business Unit, providing strategic leadership and direction across all inspection services. The ideal candidate will bring a strong background in business growth, client relationship management. This position is based out of North Vancouver, BC and is responsible for driving business expansion, overseeing financial and operational performance, and fostering a collaborative, high-performing culture. Responsibilities: The Director, Quality & Inspections will provide strategic leadership and oversight for Maven’s Quality & Inspections Business Unit. Working closely with the Team Managers, Supervisors, Inspectors, and internal functional leads, this role drives operational excellence, client satisfaction, profitability, and business growth. The Director is responsible for the overall performance, quality, and safety of civil, electrical, and welding inspection services for our power utility and municipal client base while ensuring achievement of Maven’s strategic objectives. The core responsibilities include: Provide strategic direction and leadership for the Quality & Inspections Business Unit. Develop and implement business unit growth strategies and operational improvement initiatives. Oversee client relationships, pricing negotiations, and contract performance to ensure service excellence and compliance. Lead business development efforts including proposal responses, RFP participation, and expansion of services in existing and new markets. Manage financial performance, forecasts, and staffing plans to ensure business unit targets are met. Oversee hiring, onboarding, performance management, and professional development in collaboration with the Team Supervisor and HR. Champion a culture of safety, quality, and continuous improvement across all inspection operations. Provide visible leadership that promotes collaboration, accountability, and engagement within the team. Ensure effective communication and alignment between the inspections team, project delivery teams, and corporate operations. Who we are looking for: Bachelor’s degree in Engineering, Construction Management, Business, or a related field. A Business or Management Diploma or greater would be an asset. Minimum 15 years of progressive experience in utility infrastructure or construction projects, including at least 5 years in a senior leadership role. Proven experience leading multidisciplinary teams and managing client-facing service operations. Strong understanding of construction inspection, quality assurance, and safety management within infrastructure or utility projects. Demonstrated success in business development, contract management, and financial performance oversight. Exceptional leadership, communication, and organizational skills in English. Proficient in MS Office applications and familiar with project or time-tracking systems. Based in the Lower Mainland, with the ability to work from the North Vancouver office at least 3 days per week. About Maven At Maven, we believe in building more than infrastructure — we build stronger communities. Our people bring passion, expertise, and innovation to every project, helping shape the systems communities depend on power, water, gas, and other essential services across Western and Northern Canada. As owner’s representatives, we turn client ideas and objectives into sustainable, high-quality infrastructure delivered with safety, efficiency, and expertise. Our vision is: “To be the trusted, industry-leading partner offering large-firm expertise and quality with the efficiency and agility of a mid-sized team.” The word Maven means “one who is experienced or knowledgeable.” Our people bring that to life every day. Guided by our six values — Safety, Sharing, Standards, Speed, Solutions, and Stretch — and strengthened by our People Cornerstones, we create an environment where our team can thrive, grow, and deliver meaningful results for our clients and communities. We also believe in giving back. Through our Share Program, we partner with local organizations and create opportunities for our team to volunteer, ensuring we contribute to a stronger, more resilient future for our communities. Why Join Maven: Do meaningful work – Deliver projects that build what communities depend on, from power and water to gas and other essential infrastructure across Western Canada. Grow professionally without big corporate overhead – Take on the complexity and professional challenges of large-scale projects while enjoying the efficiency, agility, and support of a mid-sized team. Be part of a values-driven culture – Guided by our Maven 6 values — Safety, Sharing, Standards, Speed, Solutions, and Stretch — and strengthened by our People Cornerstones, we foster a culture of collaboration, respect, and continuous growth. Enjoy competitive rewards – Receive fair, competitive compensation and comprehensive health benefits that reflect the value you bring. Invest in your development – Access training, peer coaching, team meetings, and mentorship to support your career progression. Balance work and life – Benefit from a flexible hybrid model that blends remote work with meaningful in-person collaboration at our North Vancouver office. Give back with us – Contribute to our Share program, where we partner with local organizations and create volunteer opportunities for our team. Join a growth story – Maven has been recognized as one of Western Canada’s fastest-growing professional services firms, with a vision to become the trusted, industry-leading partner in infrastructure delivery. Compensation: Individual compensation packages are based on various factors unique to each candidate including skillset, experience, qualifications, and other job-related reasons. The salary range for this role is from $130,000 – $175,000 per year. This position is also eligible for our discretionary quarterly bonus program, which is based on overall company performance. Note: Maven is an equal opportunity employer. Applicants will be invited to interview based on their fit with this advertised role. Only those people legally entitled to work in Canada will be considered and only those invited to an interview will be contacted. #J-18808-Ljbffr