Operations Lead at Levitt-Safety

20 hours ago

Moncton, New Brunswick, Canada Levitt-Safety Full-time
Become an Operations Lead with Levitt-Safety, driving customer service and productivity across our Atlantic Canada operations. Tackle challenges and ensure streamlined processes to enhance the customer experience. Levitt-Safety is seeking an Operations Lead to coordinate daily activities in Customer Service, Service Administration, Warehouse, and Branch Operations. This hands-on role is ideal for an experienced professional with a knack for problem-solving and resource management. You'll provide operational support during busy periods and ensure effective communication between departments.

Key Responsibilities
• Coordinate daily workflows and set priorities for teams
• Act as a resource for escalations and operational issues
• Support coverage during absences, including order entry
• Monitor key Customer Service metrics and KPIs
• Help track tenders, bids, and necessary documentation

Requirements:
• Experience in customer service or branch operations
• Previous leadership or resource coordination experience
• Strong organizational and communication skills
• Proficiency in Microsoft 365 and business systems
• Post-secondary education or equivalent experience Leverage your expertise in customer service and operations to thrive in a collaborative environment at Levitt-Safety.