Senior Director, Business Solutions

Senior Director, Business Solutions & Technology Delivery

• Full-time

Home to the Toronto Star, Canada’s largest daily newspaper, and other trusted brands including The Hamilton Spectator, Waterloo Region Record, The Peterborough Examiner, St. Catharines Standard, Welland Tribune, Niagara Falls Review and over a dozen local community news sites, Torstar is a progressive media organization dedicated to impactful journalism, community engagement and storytelling with purpose.

Torstar is committed to innovation, audience engagement, and the long-term sustainability of high-quality journalism in an increasingly complex and fast-changing media landscape.With the thoughtful integration of emerging technologies like data analytics, AI-powered tools and modern content platforms, we deliver high-quality trusted news with speed, precision and interactivity. Our continuous evolution reflects our deep commitment to innovation in the service of journalism, ensuring that our newsrooms remain agile, audience-centric, and equipped to thrive in a rapidly evolving digital media ecosystem, without ever sacrificing reader trust.

Our Commitment To Diversity
We strive to be a leader in building and cultivating an employee community framed around fairness, support and opportunity. We believe thatwhat makes us different, makes a difference. And as a team, the diversity of our backgrounds, interests and experiences is what enriches our work, and our workplaces. We welcome all, and we strive for an inclusive culture that allows individual growth and shared success.

Reporting to the Chief Information Officer (CIO), the Senior Director, Business Solutions & Technology Delivery plays a critical leadership role in aligning technology investments, priorities, and delivery with businessobjectives.

This position leads the Business Solutions function and serves as a key partner to business and technology leaders across the organization. The role will help drive enterprise modernization, technology transformation, and AI-enabled capabilities while ensuring technology investments deliver measurable business value.

This is an opportunity for an experienced technology leader who excels at building trusted business relationships, leading high-performing teams, and delivering results in a complex, fast-paced environment.

Lead Business Solutions

Provide leadership, direction, and accountability for the Business Solutions team, including application portfolio ownership, business relationship management, and delivery governance.

Partner with leaders across the organization to translate business priorities intotechnologyroadmaps, investment strategies, and delivery plans.

Monitor application portfolio health, delivery performance, and business outcomes, using relevant metrics to inform priorities and provide transparency.

Oversee strategic technology vendors and partner relationships, driving performance, commercial compliance, accountability, and continuous improvement.

Drive Enterprise Technology Delivery

Lead and coordinate complex, cross-functional technology initiatives involving business stakeholders and teams across Infrastructure, Security, Architecture, Operations, and Strategic Sourcing.

Partner closely with IT Operations & Service Delivery on major technology changes, operational risks, escalations, and initiatives that affect business or application outcomes.

Align business solution planning with infrastructure capabilities, enterprise architecture direction, operational readiness, cybersecurity requirements, and organizational standards.

Provide executive visibility into key risks, dependencies, priorities, service-delivery considerations, and delivery outcomes.

Support the CIO and Enterprise Transformation

Act as a key delegate for the CIO across selected governance, business, and cross-functional technology initiatives.

Support technology governance, enterprise risk management, executive reporting, budget and capital planning, and major technology, vendor, and investment decisions.

Collaborate with Strategic Sourcing & Facilities on procurement, contract renewals, vendor governance, cost optimization, and commercial matters.

Advance enterprise AI integration and enablement by coordinating across business, architecture, security, operations, and delivery teams.

Develop business cases for technology investments and track value and return on investment to inform prioritization and resource decisions.

Lead and Develop People

Build, coach, and develop a high-performing Business Solutions team with clear expectations, development plans, and accountability for results.

Provide leadership across matrixed initiatives through influence, coordination, and governance.

Manage team capacity, organizational structure, succession