Support Systems Engineer

Your Future Role

As a Support Systems Engineer, you will be responsible for ensuring the safe and effective operation of LRT vehicles and infrastructure on the Ottawa LRT system. You will act as a key technical resource supporting maintenance, troubleshooting, reliability improvement, lifecycle management, and asset performance initiatives while collaborating closely with engineering, maintenance, operations, and stakeholder teams.

Vacancy Disclosure

• Permanent, Full-Time
• New Position

Reporting directly to the Maintenance Project Engineering Manager, you will:

• Manage the technical performance of rolling stock and infrastructure systems and provide Return of Experience (Rex) to relevant Services Platforms.
• Optimize maintenance plans, associated activities, and technical scopes to improve system reliability and availability.
• Support cost reduction initiatives in collaboration with engineering, sourcing, and industrial teams.
• Maintain and update project technical documentation, with particular focus on Ottawa LRT Stage 2 and overhaul activities.
• Develop, maintain, and execute Obsolescence Management Plans.
• Interface with stakeholders throughout certification and compliance processes.
• Develop work instructions, procedures, and maintenance processes based on maintenance plans and manuals under the supervision of vehicle and infrastructure engineers.
• Analyze system technical performance and maintenance effectiveness, recommending and implementing improvement action plans.
• Support safety management systems and participate in safety risk assessments.
• Ensure efficient materials and spare parts codification in accordance with Alstom platform standards, quality requirements, and applicable norms.
• Support the development and maintenance of Life Cycle Cost (LCC) models and associated reporting.
• Promote modern maintenance methodologies including Condition Based Maintenance (CBM), Reliability Centered Maintenance (RCM), Lean practices, and emerging technologies.
• Analyze material, spare parts, and labour consumption to support operational optimization.
• Support engineering efforts to ensure the train scanner system is fully operational and assist operations teams in utilizing and extracting system information.
• Collaborate with internal and external stakeholders to achieve project and operational objectives.
• Other relevant responsibilities as assigned by manager.

All About You

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Automation, Robotics, Railway Engineering, or a related discipline.
• Minimum 2 years of railway fleet and infrastructure systems engineering experience.
• Strong knowledge of rolling stock equipment and infrastructure maintenance.
• Experience in railway vehicle testing, troubleshooting, maintenance, and reliability improvement activities.
• Preferred experience working with GSI, SES, and IMIRS systems.
• Familiarity with applicable North American railway standards and maintenance practices.
• Strong technical writing, reporting, and data analysis skills.
• Proficiency with Microsoft Office applications.
• Ability to assess technical solutions, perform cost evaluations, and support decision-making processes.
• Experience identifying, evaluating, and managing technical risks.
• Ability to work independently and effectively within a multidisciplinary team environment.
• Strong interpersonal and stakeholder management skills.
• High level of self-motivation, technical curiosity, enthusiasm, and commitment.
• Strong attention to detail and desire for continuous learning.
• Knowledge of Citadis LRV control systems is considered an asset.
• General knowledge across railway engineering disciplines and operations, with specialization in at least one technical area, is considered an asset.
• Working knowledge of Quality and Health & Safety standards.

Compensation

The expected compensation for this role is $80,000 - $105,000 CAD per year, plus benefits and eligibility for an annual performance bonus. Final compensation will be based on skills, experience, and internal equity.

Things You'll Enjoy

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
• Working with a diverse and inclusive team
• Contributing to sustainable transportation solutions
• Career growth opportunities locally and globally
• Learning from experienced industry professionalsCollaborating in a safety-focused environment
• Being part of an innovative and international organization