About Valiantys
Join Valiantys and be part of something extraordinary
At Valiantys, we're not your typical Atlassian Platinum Solution Partner – we're the force behind awe-inspiring, game-changing solutions, meticulously designed for Atlassian's suite of software products.
We're the pioneers in delivering cutting-edge team collaboration and productivity tools. Think of us as the rocket fuel that powers organizations, propelling them to unparalleled heights of success and efficiency
Now, envision yourself embarking on an exciting journey with Valiantys and Atlassian, where innovation knows no limits, and your contribution takes centre stage.
Job Summary
We’re looking for a Practice Director – Enterprise Service Management (ESM) to lead the regional implementation and evolution of our ESM Practice strategy.
Working closely with the Global Head of Practice, you’ll be responsible for embedding the global practice strategy within the region while ensuring consulting excellence, delivery quality, commercial performance, and the continued development of our ESM solutions and intellectual property.
You’ll lead and enable a high-performing team of Principal Consultants and Product Owners, act as a senior advisor to strategic clients, strengthen our partnership with Atlassian, and work closely with Sales, Delivery and Marketing to bring repeatable, scalable solutions to market.
This is a leadership role at the intersection of consulting, people, commercial performance and solution innovation, with a particular focus on accelerating the development and adoption of ESM and AI-enabled solutions.
Purpose & Responsibilities
Practice Leadership
Drive the ESM Practice strategy within the region and represent the Practice with key clients, Atlassian, and partners.
Build a high-performing Practice community, promoting collaboration, knowledge sharing, and consistent adoption of standards and best practices.
Own regional Practice performance, including capabilities, skills development, and the ESM shadow P&L.
Delivery Excellence
Oversee complex and strategic engagements, ensuring delivery quality, feasibility, and alignment with client outcomes.
Act as a senior advisor to strategic clients and provide oversight on key engagements when required.
Partner with Delivery Management to anticipate capacity, skills, and enablement needs.
Team Leadership
Lead a
