Tech Support Specialist: AI-Driven Troubleshooting

18 hours ago

Montreal, Quebec, Canada Canadian Inclusion Full-time
Canadian Inclusion is seeking a Software Support Specialist to deliver technical customer support, document all interactions, and collaborate with development teams to resolve software issues. The role emphasizes learning diverse applications, providing timely status updates, and identifying opportunities for automation and enhanced processes. The ideal candidate has 1–2 years in technical customer service, experience with CRM platforms, and familiarity with Microsoft 365, Teams, and VOIP