Manager, Project Lead

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Business execution and continuous improvement:

• Supports the Performance Solutions Lead, in scoping proposed learning and/or performance solutions and preparing the High Level Design Document and associated resource requirements for large or complex projects AND/OR Leads the scoping of proposed learning /performance solutions for small to medium complex projects and prepares the High Level Design Document and associated budget requirements for approval by the Performance Solutions Lead, the Strategic Business Partner, and the respective business leaders.
• Researches internal/external content to meet the business needs.
• Identifies opportunities to re-purpose solutions cross-functionally and/or incorporate leadership/business content.
• Identifies potential SMEs.
• Leads the detailed design and development activities for assigned portfolio of projects.
• Supports the Performance Solutions Lead in identifying and engaging needed resources.
• Provides background and contextual information for the assigned project team.
• Ensures the timely and appropriate engagement of SMEs throughout the end-to-end design and development cycle.
• Leads the project team in identifying the most appropriate modality for the learning and performance solutions.
• Oversees the instructional design activities and development of course content.
• Leads the development of instructor briefings-trainings and liaises with external vendors as required.
• Partners with the Measurement & Analytics COE to identify and implement the most appropriate evaluation tools.
• Partners with the Project Manager to ensure projects are delivered on time, on budget and meet the business needs.
• May assume the Project Manager role for smaller projects.
• Ensures critical success factors and project risks are identified and managed.
• Identifies and implements QA processes for project.
• Ensures alignment with key Global L&D initiatives.
• Ensures compliance with Global L&D design and development architecture and standards as well as the measurement requirements and takes corrective action as necessary.
• Monitors the effectiveness of the Global solutions developed to identify and implement opportunities to improve efficiency/effectiveness.

Team and professional leadership

• Provides input and feedback on individuals providing support to Performance Solutions, in terms of job accountabilities, annual goals and performance Leverage Global L&D networking channels to share ideas, best practices and content, as appropriate.

Relationship management:

• Maintains ongoing, productive relationships with:
  • Senior business Stakeholders
  • Senior level of SMEs
  • Global L&D
  • Offshore/onshore vendors
• Senior level of SMEs
• Global L&D
• Offshore/onshore vendors

Scoping activities:

• Supports the Audit and/or Assurance Performance Solutions Lead, in scoping proposed learning and/or performance solutions and preparing the High-Level Design Document and associated resource requirements for large or complex projects
• AND/OR
• Leads the scoping of proposed learning /performance solutions for small to medium complex projects and assist to prepare the High-Level Design Document and associated budget requirements for approval by the Audit and/or Assurance Performance Solutions Lead, the Audit Strategic Business Partner, and the respective business leaders.
• Researches internal/external content to meet the business needs
• Identifies opportunities to re-purpose solutions cross-functionally/member firms, and/or incorporate leadership/business content
• Identifies potential SMEs

Leads the detailed design and development activities for assigned projects:

• Supports the Audit and/or Assurance Performance Solutions Lead, in identifying and engaging needed resources.
• Provides background and contextual information for the assigned project team
• Ensures the timely and appropriate engagement of SMEs throughout the end-to-end d