Manager, Strategic Programs

2 days ago

Toronto, Ontario, Canada BMO Full-time

Manager, Strategic Programs & Partnerships will support Home Financing Strategic Programs & Partnerships in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, compliance, regulatory, etc.), including but not limited to overseeing BMO BrokerEdge business operations to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure compliance and operational risks are identified, mitigated, monitored and reported on an ongoing basis.

Key Accountabilities

  • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
  • Ensures alignment between values and behaviour that fosters diversity and inclusion.
  • Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
  • Attracts, retains, and enables the career development of top talent.
  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
  • Supports multiple, varied business units with corresponding number of regulators.
  • Monitors and advises on management of risk requirements within the defined risk appetite.
  • Manages/supports large/complex risk programs/frameworks /projects/initiatives to ensure risks are appropriately mitigated and regulations adhered to.
  • Monitors industry and legislative developments and continuously updates programs to ensure they are competitive and effective.
  • Supports the position on regulatory compliance Issues by interpreting requirements (existing, new and emerging) and identifying, analyzing and addressing resultant gaps and issues, including those raised through the review of change initiatives. Understands the identified risk exposures and supports the development of action plans required to mitigate identified risks.
  • Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Builds effective relationships with internal/external stakeholders.
  • Ensures alignment between stakeholders.
  • Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.
  • Monitors and tracks performance, and addresses any issues.
  • Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
  • Monitoring to ensure that defined processes and procedures are followed.
  • Develops, documents and maintains business procedures updating and obtaining approvals as regulations or the operating environment changes and communicates changes to the business & relevant stakeholder groups.
  • Designs measurable sustainment strategies including assessing and recommending mitigations for industry/segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.
  • Tracks exception requests and corresponding approvals.
  • Provides quality control for investigations, self-reports, examinations and independent reviews conducted by internal and external stakeholders, including regulators, providing verbal and written responses to requests for positions, action plans, information and/or documentation.
  • Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk identification and management.
  • Supports the management of 1st LOD program for the business in compliance with appropriate principles, standards & direction from the second line of defense groups. Includes developing and promoting program and ensuring the execution of all program components.
  • Works with assigned business leaders to implement 1st LOD programs and frameworks, developing and maintaining an in-depth understanding of the applicable regulatory and internal risk management requirements. Interprets and provides advice on the application of the requirements for the business.
  • Develops and maintains an understanding of the business strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk e