Remote 26-041- Regional Support Supervisor
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We are currently seeking expressions of interest for a Permanent Full Time Regional Support Supervisor position supporting our Front Lines across central zone and collaborate with other varying zones. Reporting directly to the Operations Manager, the Regional Support Supervisor will be responsible for the daily resource management of frontline employees, vehicles, and systems to ensure the safe, effective, and professional delivery of EMS services within their assigned regions. Daily travel within the designated regions will be required as part of the position.
This position will support our Central Zone operations located in:
- Nordegg
- Rocky Mountain House
- Drayton Valley
- Breton
- Rimbey
- Sylvan Lake
- Red Deer IFT
- MaMeO Beach
Specific stations of assignment will be determined upon hire and subject to change.
Anticipated start date: May 16, 2026 or sooner
- The Zone RSS will work a short-block 4 week rotation schedule with annual hours of 2190.
Job Duties
- Managing and supervising the daily activities of assigned ACP's, PCP's and EMR's
- Organizing, delegating and monitoring work processes in accordance with the Collective Bargaining Agreement(s) and Company Policies.
- Making decisions and resolving operational dispatch and resource (equipment, vehicle and personnel) challenges
- Lead, motivate and mentor employees through continuous support, empowerment, and accountability
- Monitor and evaluate operational systems and processes to ensure that a safe and high quality service provision is maintained
- Completion of and submission of required statistics and reports
- Employee management through effective use of evaluation, coaching and progressive discipline techniques
- Real-time scheduling to ensure availability of required resources
- Incident investigations
- Maintaining a safe and healthy work environment and workplace
- Develop and maintain effective interagency/interdepartmental relationships and partnerships
- Project work as assigned
Qualifications
- Current, unrestricted registration with the Alberta College of Paramedics (ACoP)
- Minimum 3-5 years experience as a front line paramedicine practitioner, within a BLS or ALS system
- Supervisory and/or leadership experience from the front lines will be considered an asset
- Displays the fundamentals of our core values an
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