Guest Services Associate/Night Auditor Role

7 days ago

Winnipeg, Manitoba, Canada Custom Software Systems Inc. Full-time
Advance your career in hospitality with MasterBUILT Hôtels as a Guest Services Associate/Night Auditor in Val-d'Or. Focus on guest satisfaction through professional service and operational expertise.

This versatile position at Microtel Val-d'Or requires dedication to quality service and cleanliness. Candidates with 1-2 years of customer service experience and a proactive mindset will thrive. Key duties involve check-in processes, guest requests handling, and collaborative operations.

Key Responsibilities: • Oversee guest check-ins and checkouts with care • Deliver exceptional service to all hotel guests • Process guest requests efficiently and courteously • Address guest complaints positively and effectively • Work closely with housekeeping and maintenance for coordination

Requirements: • 1-2 years in a customer service role preferred • Previous hospitality experience is advantageous • Knowledge of general office equipment needed • Strong interpersonal and customer service skills • High school diploma or GED necessary

Join the MasterBUILT team to deliver outstanding hospitality experiences that make a difference.