Service Engineer for New Flyer Buses

5 days ago
Winnipeg, Manitoba, Canada New Flyer Group Full-time
Join New Flyer as a Service Engineer to advance fleet reliability. This role focuses on warranty services and data analysis, ensuring optimal bus performance and customer satisfaction. As a Service Engineer at New Flyer, you will enhance product quality through detailed analysis and proactive service management. Your expertise will help minimize fleet defects and improve Mean Distance Between Failures by collaborating closely with customers and cross-functional teams. Travel is required to effectively support field operations.

Key Responsibilities
• Monitor failure trends and identify design risks
• Analyze FSAR and SWAT outcomes to prevent failures
• Engage with customers to fulfill contractual needs
• Manage fleet data collaboration with stakeholders
• Create actionable service instructions for repairs

Requirements:
• Bachelor’s degree in engineering
• At least 5 years in an engineering role
• Customer service experience as an asset
• Technical proficiency with MS Office tools
• Goal-oriented and capable of working independently Significantly influence bus fleet reliability and customer relations through this pivotal role at New Flyer.

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