Technical Support Specialist On-Site

7 days ago

Winnipeg, Manitoba, Canada Jobtailor Full-time
Become a Technical Support Specialist and provide essential support in a fast-paced IT environment. Your role will ensure stakeholders receive top-notch technical assistance and service.

This position involves delivering on-site support for hardware, software, and connectivity issues. You will work on a variety of tasks including asset management, workspace maintenance, and collaboration with advanced support teams to improve workflows.

Key Responsibilities: • Troubleshoot technical issues and deliver site support • Communicate effectively with internal customers and tech teams • Maintain compliance with IT security policies • Handle asset control and equipment management • Foster self-service adoption and support efficiency

Requirements: • 5+ years in relevant IT support roles preferred • Proficient in troubleshooting with best practices • Strong knowledge of Windows Active Directory and IT security • Customer service orientation and communication skills • Familiarity with LAN/WAN network troubleshooting preferred

Support our mission of high-quality IT service and enhance user experience with your skills.