Program Manager, Elevators

Vacancy Type:

Full-time Permanent

Salary/Hourly Range:

$107,358.63 - $128,830.36

Work Details (Days/Hours):

Monday – Friday 36.25 hours per week

Hybrid Eligible:

Yes or No

Affiliation:

Non-Union

Division and Department:

FM - Elevators

Number of Vacancies:

One (1)

Existing/New Job:

Existing

Grade:

7

Vacancy Status:

Existing

Candidate List or Eligibility List:

Candidate List

What we offer In addition to competitive compensation and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;

Minimum three (3) weeks of paid annual vacation days, increasing with years of service;

Four (4) paid personal days;

Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;

Health and dental benefits, including a health spending account available upon your start date;

Employee and family assistance program;

Maternity and parental leave top up (93% of base salary);

Training and development programs including tuition reimbursement of $1500 per calendar year;

Fitness membership discount;

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference Are you passionate about Elevators and looking for an opportunity to work with an organization that is dedicated to improving the lives of residents from diverse backgrounds? Do you want to use your experiences to influence construction programs in a multi discipline environment? If this sounds like your ideal career, then Toronto Community Housing is the place for you We are searching for a collaborative and strategic team player who enjoys working in a dynamic and energetic environment. In this role, you will get to work with internal and external partners to manage the effective delivery of 24/5/365 demand services requests, planned maintenance, and preventative maintenance and construction programs in a multi discipline environment in relationship to the Building Compliance Program.

What you’ll do

Establishrelationships and partnerships with staff, service providers, stakeholders and clients to ensure effective communication

Forecast resource requirements and recommends a flexible model including in house and market resources to manage the cyclical needs of TCH

Leadand resolvecomplex contract management and service issues to successful outcomes

Review and approve invoices on a regular basis

Liaise closely with the Vendor Management Team to recommend performance metrics and implement within the assigned programs

Recommendto Manager to plan and manage the program budgets including the recommendations for planning of asset extension/preservation using various analysis and forecasting tools

Work closely with the Facilities Team (Planning/Engineering) to develop and recommend corporate standards through market research and industry standards

Developand recommendtender/scope strategies andspecificationsto meet TCH standards and needs

Leadcomplex maintenance and construction tenders through sound estimating, quoting and bidding practices, including calls for Tenders, RFQ’s & RFP’s and prequalification tenders

Manageservice partners by developing service-level, operating-level and partnership agreements

Recommend, developand implementthe Key Performance Indicators as required to effectively monitor and improve operational delivery.

AssistManager to develop a mentorship program in the designated discipline incorporating TCH’s succession plan. Identifythe individual(s) for training and development in future leadership roles

Recommend, developand implementtraining programs and performance management plans

Lead, manageand mentora diverse group of unit supervisors, support and service staff

Contributeto the corporate development of metrics and measurement tools for performance

Providetechnical support and information to TCH, external clients, sales account managers, client care centre, consulting firms, engineers and other business units

Collaboratively plan and execute maintenance and construction services for our residents

Manage the internal audit program of all elevato