Remote Client Service Execution Lead

20 hours ago

Montreal, Quebec, Canada Bickert Management Inc. Full-time




Summary:



 Client Service Execution Lead  


  Remote | Fixed-Term Opportunity | 20â40 Hours per Week

Bickert Management Inc. (BMI) is seeking an intelligent, resourceful, and resilient person to lead a small remote team responsible for implementing and improving Zoho-based business systems for our clients.

This is primarily a people leadership and service execution role, not a software development position. Prior Zoho experience, technical credentials, and formal management education are not required. We already have strong technical expertise within our team. We need someone who can lead capable people, clarify expectations, maintain accountability, organize work, remove obstacles, and continually improve how our services are executed.

Key Responsibilities  

The successful candidate will:



  • Supervise an initial team of approximately two or three technicians and developers, potentially growing to five.


  • Assign work, establish priorities and deadlines, and follow up consistently.


  • Conduct regular performance discussions and candid monthly evaluations.