Lead Store Manager at Carter’s

4 hours ago

Toronto, Ontario, Canada Carters Inc. Full-time
Become a key player at Carter's as a Store Manager, guiding your team to support families through their parenting journeys. Your leadership will ensure a welcoming store environment complemented by excellent customer service. You'll be responsible for enhancing employee performance and driving customer loyalty. This position demands strong communication and management skills, along with a commitment to developing your team's capabilities. Mastering Key Performance Indicators will be crucial for success in this dynamic role.

Key Responsibilities
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¢ Cultivate a talent pipeline through coaching and mentorship â€
¢ Create a safe, inclusive work environment for all staff â€
¢ Lead initiatives that enhance customer engagement on the sales floor â€
¢ Manage payroll and operational merchandising strategies â€
¢ Analyze performance indicators for continuous improvement

Requirements:
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¢ Minimum three years of relevant retail experience â€
¢ Strong leadership and communication abilities â€
¢ Proven multitasking and organizational skills â€
¢ Proficiency in digital tools (Excel, Outlook, etc.) â€
¢ High school diploma required Drive both team success and exceptional customer service as a Store Manager with Carter's.