NTT DATA Client Support Clerk Position

8 hours ago

Winnipeg, Manitoba, Canada NTT DATA North America Full-time
Join NTT DATA BCU as a Client Support Clerk, part-time, in Burnaby, British Columbia. This role is centered around assisting clients with software installations and service requests.

As a Client Support Clerk, your main responsibility will be to oversee the IMAC perform queue and assist with client password resets. At NTT DATA, you play a crucial role in ensuring effective client support through accurate service updates and hardware installations. The company offers a collaborative environment to grow your customer service expertise.

Key Responsibilities: • Conduct password resets efficiently • Update IMAC service tasks in the system • Record schedule changes in the Planner • Install hardware and standard products • Set up equipment in client locations

Requirements: • High School Diploma with one year of customer service • Excellent typing and data entry skills • Proficient communication in English • Basic computer skills in Microsoft Office • Work autonomously with no direct supervision

Leverage your skills at NTT DATA BCU and contribute to outstanding client service in Burnaby.