Role Summary
The Manager, Cyber Risk Advisor is a senior-level individual who combines deep technical expertise in exposure management with hands-on people leadership. Reporting to the Director of Operations, this role is responsible for delivering an exceptional managed service experience to a portfolio of customers while also mentoring and day-to-day managing a team of Cyber Risk Advisors.
On the technical side, you will lead complex advisory engagements, interpret vulnerability and attack surface data, and provide prioritized, context-driven remediation guidance that drives measurable risk reduction. On the people side, you will coach team members, oversee workload distribution, conduct regular 1:1s, contribute to hiring, evaluate performance and act as an escalation point for both customers and colleagues. Strong communication skills are essential — you will be equally comfortable presenting to a CISO and diving into raw scan data with an IT team.
What You Will Do
- Lead, mentor, and manage a team of Cyber Risk Advisors, fostering a high-performance culture grounded in continuous learning and accountability
- Conduct regular 1:1s, provide ongoing coaching and constructive feedback, and contribute to formal performance reviewsOversee day-to-day workload distribution across the team, ensuring coverage, quality, and adherence to existing service delivery processes
- Act as the primary escalation point for complex technical issues and customer concerns raised by team membersPartner with the Director of Operations on team hiring, onboarding, and skills development planning
- Identify skill gaps within the team and drive targeted development initiatives and knowledge-sharing sessions
- Track and report on service-level and individual performance KPI metrics on a regular cadence, providing clear visibility to the Director of Operations and relevant stakeholders on team output, customer outcomes, and areas for improvement
- Serve as a senior-level, trusted Cyber Risk Advisor for a portfolio of customers, simplifying complex vulnerabilities, explaining real-world attack scenarios, and guiding customers toward the right risk mitigation decisions
- Lead high-stakes Cyber Risk Advisory sessions, contextualizing and prioritizing vulnerability and exposure findings, cyber risk trends, and overall security posture with the goal of facilitating measurable security outcomes
- prioritized, context-driven remediation recommendations, helping customers focus on vulnerabilities most likely to be exploited by relevant threat actors
- Monitor customer environments for critical vulnerabilities, exposures, and emerging threats; escalate and advise on timely remediation with precision and urgency
- Ensure the Exposure Management service translates into measurable, reportable reductions in customers’ overall attack surface
- Serve as a technical quality bar for the team — reviewing advisor outputs, valida
