IT Support Analyst for Trading Operations

24 hours ago

Winnipeg, Manitoba, Canada TD Full-time
Join TD as a Senior IT Support Analyst, providing premier technical assistance to our trading teams in Toronto, Ontario. Ensure optimal performance and support for all front-office technology needs.

This role focuses on delivering efficient and responsive IT support within a bustling trading environment. Your responsibilities will include managing requests for technical assistance and resolving issues related to various trading applications and technologies. Experience a rewarding environment where your contributions directly impact trading efficiency.

Key Responsibilities: • Aid traders and sales professionals with technical support • Oversee ticket management in ServiceNow and direct communications • Solve a variety of IT issues from desktop to network • Support Bloomberg and trading-related tools • Coordinate incident resolution with internal teams and vendors

Requirements: • 3-5 years of desktop support experience • Proven ability to prioritize under tight deadlines • Knowledge of security and data protection practices • Familiarity with financial trading platforms • Engage in flexible working hours as needed

Deliver effective IT solutions to ensure smooth trading operations at TD.