Director of Customer Operations: Cloud Services Leader

Ericsson Canada Inc. is seeking a Director of Customer Operations to lead end-to-end operational excellence across Cloud Software & Services engagements in Canada. This CFR role focuses on fulfillment through the sale and delivery lifecycle, partnering with sales, delivery, PMO, product and business operations to drive predictable outcomes and...

Ericsson Canada Inc. is seeking a Director of Customer Operations to lead end-to-end operational excellence across Cloud Software & Services engagements in Canada.The role reports to the Head of Operations CSS Canada and drives customer delivery performance, governance, profitability and cross-functional execution. You will partner with Customer Units,...

The Director, Customer Services & Operations will lead the end-to-end customer experience, engagement, and operations strategy shaping a seamless, compliant, and customer-centric journey across every touchpoint. You will bring a strong balance of strategy and execution, driving transformation, operational excellence, and data-driven innovation across...

Our client, the top consulting company in NA is looking for Cloud Services - Operations Lead. Your OpportunityAre you passionate about working in Operations, enjoy interacting with clients, and have experience or a strong desire to evolve business operations? Our client is a leader in Cloud Consulting, and is seeking skilled individuals within...

Application Deadline:10/30/2026Address:4100 Gordon Baker RoadJob Family Group:TechnologyThis is an Individual Contributor role and HYBRID (2 days/week in office at 4100 Gorgon Baker Road). Remote is not an option.About the Role:As a Service Transition & Operational Resiliency Leader, you will be responsible for driving excellence across the Service...

Director Group Customer Service & Operations Location: Remote - Anywhere in Canada or if close to an office - Hybrid - Kingston, Toronto or Montreal The total target compensation (TTC) range, including salary and target bonus, is $155,250 - $222,640. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible...

Our client, the top consulting company in NA is looking for Manager, Cloud Services.Your OpportunityOUr client is currently seeking a Manager, Cloud Services to join our rapidly growing Cloud Services practice. In this position, you will play a key role in leading and growing cloud services practice. You will work closely with our Cloud practice...

Join our Team Location: Canada – Toronto. At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position. About this opportunity: We are seeking a Director of Customer Operations to lead end‑to‑end operational excellence across Cloud Software & Services (CSS) engagements, for one of the...

Our client is a fast-growing, purpose-driven organization on a mission to redefine the customer experience in the service industry. With their people-first approach, they’re scaling rapidly and transforming how everyday services are delivered — all while building a world-class workplace culture.  Led by a visionary founder and a high-performing...