Program Manager

PROGRAM MANAGER EMPLOYMENT OPPORTUNITY Maternity Leave Contract – Temporary

Internal and External Hiring

The Native Women’s Resource Centre of Toronto (NWRCT) is a community-based organization dedicated to providing resources and support to urban Indigenous women and their families. NWRCT delivers culturally relevant programs and services that empower and build the collective capacity and self-sufficiency of Indigenous women.

As part of the NWRCT team, the Program Manager, will be responsible for braiding together the programs at NWRCT which seek to meet the urgent need for culturally informed interventions and preventative strategies that address the high incidences of violence, homelessness, poverty, and trauma that Indigenous women and their families face in the Greater Toronto Area (GTA).

QUALIFICATIONS & SKILLS

Post-secondary diploma/degree in social work, Indigenous studies, or women’s studies with a minimum of 5 years’ work experience in management.

Experience in management of diverse programs and services

Must possess strong written and verbal communication skills effective articulate needs and expectations while conveying information accurately.

Facilitation and presentation skills w

Strong organizational/time management skills with an ability to plan ahead, define measurable objective, outcomes and meet timelines

Experience working with Indigenous Peoples and Communities

Knowledge of Indigenous cultures, traditions, and family dynamics is preferred

Knowledge of and established relationships with other service agencies, ability to network and create/maintain these relationships

Ability to assess employee gifts, skill sets and match opportunities and tasks appropriately

Proven analytical and problem-solving skills, ability to pivot and meet objectives

Working knowledge of MS Office, internet, and general office equipment

Current Police Record Check and Vulnerable Sector Screening are required

Frist Aid/CPR/Cultural/ Governance/Safety certifications are an asset

RESPONSIBILITIES

Oversee and support the coordination of NWRCT programs to effectively meet staff, funder, and client needs

Implement culturally informed interventions and preventative strategies that address the high incidences of violence, homelessness, poverty, and trauma that Indigenous women and their families face in the Greater Toronto Area (GTA)

Create, monitor, and align daily programming schedules, calendars, and fill gaps

Orient, train, support, and lead employees

Ensure safe secure and legal obligations of contracts and staff

Develop and provide personal growth opportunities

Oversee center’s daily operations including but not limited to, maintenance, health and safety, risk management, crisis interventions and visitor needs

Oversee NWRCT program staff to ensure work plan activities are completed and statistics are achieved and measured

Develop solutions to program challenges and seek direction from the Executive Director

Manage funding budgets while meeting reporting deadlines and contract directives

Provide guidance to Program Leads for program coordination, delivery, and evaluation

Continuously streamline internal processes to effectively manage data, staff and programs statistics.

Develop, implement, coordinate, and monitor an effective program evaluation tool

Analyze client evaluations to modify programming, activities, and work plans, if needed

Compile, analyze and report accurate programming statistics

Take responsibility to increase sensitivity, awareness, and implementation of cultural teachings and organizational practices in a professional manner

Support and work towards the overall aims and objectives of the NWRCT

Empower women to articulate their needs and goals, to advocate for themselves

Ability to work as a team and within the organization framework including staff meetings, professional development opportunities, case management, team building, and self-care

Carry out other duties which may be necessary from time to time, as required

ADMINISTRATIVE DUTIES

Complete reports monthly, quarterly, and annually, e.g. programming, statistics, evaluations and operational briefings, and submit to Executive Director on or before due date

Maintain accurate and current records on program and Centre and program statistics

Direct, provide oversight, training, and management of program staff and program functions

Complete employee evaluations and implement professional development opportunities

Knowledge of stakeholders and other agencies with the ability to network and create/maintain these relationships through verbal and written communicat