Remote NetSuite Delivery Manager

3 days ago

SaintBasileleGrand, Quebec, Canada Bridgepoint Consulting Full-time

Bridgepoint Consulting, an Addison Group Company, is a leading management consulting firm that helps companies throughout their business lifecycle. We offer a broad range of finance, technology, and risk & compliance services to support clients from startup to IPO readiness. As a leading full-service NetSuite Alliance Partner, we provide a comprehensive set of solutions to help companies modernize technology and processes to surpass the competition in the digital age.

Our Cloud Solutions practice delivers transformative initiatives, aligning with complex, large-scale projects. You can be part of a team that defines the solution landscape and structures projects to enable flexibility, minimize risks and maximize gain.

We are seeking a NetSuite Delivery Manager with consulting experience and/or strong industry knowledge to manage strategic NetSuite implementations for high-growth companies across a variety of industries. As a Delivery Manager, you will be responsible for leading the delivery of complex, end-to-end, NetSuite ERP projects.

What You’ll Do:

Project Leadership & Delivery

  • End-to-End Management: Drive full-lifecycle NetSuite implementations.

  • Client Relationship Management: Act as a trusted advisor, maintaining a deep focus on long-term client success and satisfaction. Serve as the face of the engagement by leading client and project communication.

  • Project/Risk Management: Manage escalations, maintain RAID logs, and develop robust risk mitigation plans. Serve as the primary escalation point for the C-suite, proactively identify systemic project risks and lead complex negotiations.

  • Quality Assurance: Oversee delivery team activities, align all process and system configuration to project goals, and provide final sign-off on key deliverables to ensure high-quality outcomes.

  • Project Governance: Lead Steering Committee meetings to maintain executive-level alignment. Set expectations, establish milestones, develop essential project management artifacts, and lead status meetings to keep stakeholders aligned.

  • Resource Management: Strategically align team resources to project tasks to ensure optimal utilization and timely delivery.

  • Financial Oversight: Manage project budgets, monitor burn rates, and execute change orders as needed to align with evolving project scopes.

Strategic Consulting

  • Business Alignment: Build a deep understanding of the client’s long-term goals and objectives and provide recommendations and solutions that help achieve those goals. Ability to step back from the NetSuite application and see the big picture.

  • Requirements Definition: Lead business process discovery sessions for enterprise clients, translating global business requirements into long-term technology roadmaps that extend beyond NetSuite.

  • Process Design: Design and present "to-be" processes by applying industry leading practices and leveraging relatable prior experiences to drive operational efficiencies and automation across the business.

  • Cross-Functional Insight: Provide expert guidance on how system changes impact broader business functions.

  • Client Relationship Management: Act as a trusted advisor, maintaining a deep focus on long-term client success and satisfaction.

Team & Strategy Development

  • Mentorship: Coach and mentor junior consultants to build technical proficiency and internal knowledge sharing.

  • Delivery Strategy: Support the evolution of delivery methodologies and strategic planning to improve implementation efficiency.

Qualifications Required:

  • Bachelor’s degree in Business, Supply Chain, Operations, Information Systems, Accounting, Finance or related field

  • 5+ years of professional consulting experience, with at least 2+ years specifically focused on NetSuite implementations.