Network & Systems Analyst

JOB OPPORTUNITY Position Title: Network/Systems Analyst Position Type: Regular/Full-Time – *OPSEU represented Job Band: 7 Hiring Range: $33.83/hr to $41.64/hr Hours of work: 36.25 hours/week Reporting to: Manager, Infrastructure and Security This posting is applicable to: Internal/External Applicants Skilled Trades Ontario (STO) is a Crown agency responsible for skilled trades certification in Ontario, which includes: Administering apprenticeship programs, including approving apprentices and sponsors, registering training agreements and assessing applications for apprenticeship program completion. Issuing certificates of apprenticeship to completed Ontario apprentices. Assessing experience and qualifications of individuals who have not completed Administering exams, including certifying exams, in all trades subject to certifying exams. Issuing Certificates of Qualification in all trades with certifying exams. Renewing Certificates of Qualification in compulsory trades. Maintaining a Public Register of people authorized to work in compulsory Researching apprenticeships and the trades. Reporting to the Manager of Security and Infrastructure, the Senior Network/SystemAnalyst is responsible for the design, implementation, support, maintenance and continuous improvement of all Skilled Trades Ontario’s network (Azure cloud and M365all infrastructure services) and security infrastructure including but not limited to the Azure cloud and M365 environments. This includes all aspects of the infrastructure including M365, computing capacity, network efficiency and performance, Identity and access management, automation, and security apparatus and systems. Adhere and maintain Meeting established SLAs as well as maintaining all regulatory compliance and best practice across the enterprise. The analyst will serve as an subject matter expert for the Azure cloud and M365 infrastructure services. Plan and manage small medium-size infrastructure and security initiatives. Provide advanced support for all STO systems and other IT teams to meet their objectives.

Responsibilities:

Infrastructure System Operations and Management

Implement the design, test, deploy, and manage all Azure resources including but not limited to Virtual Machines, Virtual Networks, Application Gateways, Load Balancers, and Azure Firewall and third-party Azure add-ons. Implement and maintain current best practices in identity and access management. Including but not limit to Entra ID, Conditional Access, Identity Protection, Multi-factor authentication and Single Sign-On (SSO). Assist with the automate infrastructure deployments using ARM templates,Bicep, or Terraform. Monitor and report to IT management all system capacity, performance, issues and errors using Azure and other tools to meet established SLA and regulatory compliance. Capture and analyze system performance with Azure Log Analytics, Application Insights and other tools to optimize performance and prevent unplanned service interruptions and system intrusions. Maintain all technical system documentation, standards and enforcing industry best practices. Microsoft 365 & SharePoint technical system integrations

This includes the Dynamics 365, Office 365, MS Power platform, Purview andall included offerings Support the deployment, configuration, and technical system upgrades of the Microsoft 365 service platform. Monitor and enforce policies, standards, best practices for Microsoft 365 systems Review and recommends updates and revisions to the Security and infrastructure manager Provide system level technical support and collaborate with other IT teams to meet business stakeholder’s requirement. Enforce and maintain configuration, security, operational technical documentation. Ensure adherence to best practices for the M365 platform. Enterprise Security and regulatory management

Enforce and maintain current security best practices to meet all applicable regulatory and compliance requirements Ensure that all security systems and appliances are up to date, patched and monitored Enforce security best practices for network and VM using Defender for Cloud,Sentinel, and Azure Policy. implement and update controls to meet ITS security requirements. PaymentCard Industry (PCI) compliance and organizational and regulatory standards. Monitor and remediate vulnerabilities across all STO network and infrastructure Disaster Recovery & Business Continuity

Maintain and periodically test backup and disaster recovery solutions on both Azure and M365 services. Test and update disaster recovery plans regularly. Provide input into business continuity planning Act as first escalation point for complex Azure and Microsoft 365 incidents Work with application, support, security, and networking teams to deliver reliable and secure solutions. . Review, maintain all STO infrastructure documentation, build and run books,and detail infrastructure diagrams and recommend updates to th