Engagement Manager for Law Firms
8 hours ago
Toronto, Ontario, Canada
Legal Tech Consultants LLC
Full-time
Free with email or Google
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Free with email or Google
Drive excellence in legal tech as an Engagement Manager with Legora in Canada. Help law firms embrace AI advancements and achieve successful outcomes through effective change management.
In this dynamic position, you'll be crucial in crafting and executing change-management strategies that align with client objectives. Your ability to build relationships and grasp the nuances of legal workflows will facilitate client adoption of Legora’s innovative solutions. This role demands keen insights to drive measurable results.
Key Responsibilities
• Develop customized client change-management playbooks
• Oversee the adoption process for legal operations
• Provide strategic advice to client stakeholders
• Ensure continuous value through structured account management
• Collaborate with internal teams to enhance client success
Requirements:
• 4-8+ years in customer success, account management, or consulting
• Demonstrated success in managing transformative initiatives
• Strong program management expertise
• Ability to communicate effectively with legal professionals
• High EQ to address client challenges proactively Be an essential part of Legora’s mission to redefine legal workflows and client satisfaction.
Key Responsibilities
• Develop customized client change-management playbooks
• Oversee the adoption process for legal operations
• Provide strategic advice to client stakeholders
• Ensure continuous value through structured account management
• Collaborate with internal teams to enhance client success
Requirements:
• 4-8+ years in customer success, account management, or consulting
• Demonstrated success in managing transformative initiatives
• Strong program management expertise
• Ability to communicate effectively with legal professionals
• High EQ to address client challenges proactively Be an essential part of Legora’s mission to redefine legal workflows and client satisfaction.