Hospitality Team Member – Runners, Servers, Supervisors

4 hours ago

Winnipeg, Manitoba, Canada True North Sports + Entertainment Full-time

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Join the True North Hospitality team and experience the excitement of live events at Canada Life Centre We’re looking for enthusiastic, guest-focused team members who take pride in creating memorable experiences and delivering outstanding service.

We’re currently hiring Runners, Servers, and Supervisors to help bring every event to life. If you’re energized by a fast-paced environment, enjoy working as part of a team, and take pride making guests feel welcome. Bring your energy and passion for hospitality. Be part of the team behind the experience.

What to be excited for in this role:

Welcome guests warmly and create a friendly, personalized experience.
Prepare menus and service areas before each event, confidently explain menu options and ordering procedures, and proactively anticipate and respond to guest needs throughout the event.
Address guest concerns professionally and elevate issues to a supervisor or Coordinator when needed.
Verify identification and follow responsible alcohol service regulations when selling alcoholic beverages.
Accurately take food and beverage orders using handheld tablets.
Confirm menu availability and communicate any unavailable items to guests.
Ensure all technology is functioning before each shift and properly stored after the event.
Assemble, verify, and deliver food orders promptly and accurately to ensure an exceptional guest experience.
Work collaboratively with hospitality teams while maintaining a positive and professional attitude in a fast-paced entertainment environment.
Keep pantry and food preparation areas clean and organized while ensuring supplies are consistently restocked throughout events.
Work collaboratively with hospitality teams while maintaining a positive and professional attitude in a fast-paced entertainment environment.
Assist with inventory counts before and after events and promptly communicate shortages or operational concerns to supervisors.
Assist with event setup, teardown, and cleanup as required.
Perform additional duties as required to support successful event execution.

What we need from you:

Strong customer service, communication, and interpersonal skills with the ability to interact professionally with guests and coworkers.
Experience in food service hospitality, concessions, or a related field an asset.
Basic mathematical skills for inventory counts and end-of-shift reconciliations.
Comfortable operating POS and handheld payment devices.
Ability to understand and follow written and verbal instructions.
Ability to work independently and collaboratively in a fast-paced, high-pressure team environment.
Ability to thrive in a busy entertainment environment while maintaining a positive attitude and delivering outstanding guest service.
Ability to stand, walk and remain mobile for extended periods during shifts.
Ability to frequently bend, lift, carry, and move supplies weighing up to 10 pounds.
Current Smart Choices Certification, or willingness to obtain certification, for roles that involve serving alcohol.
Flexibility to work evenings, weekends, holidays, and extended or irregular shifts based on event schedules.

Why you should join us

We are True North At True North Sports + Entertainment, we have developed a culture where our employees are engaged, challenged, and motivated. We are intentional in ensuring our employees personal values, match our organizational values of Team, Trust & Respect, Integrity, Excellence and Community.

Included as one of Manitoba’s Top Employers since 2008, our work environment is dynamic and fast-paced, offering diverse opportunities that allow you to encounter a variety of situations and develop new skills.

We encourage you to apply even if your previous experience does not align perfectly with every qualification in the job description. You may be just the right person for this role, or other roles

We are Venues | We are People | We are Community

WE ARE TRUE NORTH

Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, Joinourteam@tnse.com

Closing date: Wednesday, August 19th, 2026.

Hospitality Team Member – Runners, Servers, Supervisors

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What to be excited for in this role:

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Hospitality Team Member – Runners, Servers, Supervisors

Save this job and keep your search organized

What to be excited for in this role:

What we need from you:

Why you should join us

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