Remote Regional Resuscitation Program Specialist ON, MB, NU

Who we are 

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. 

We believe in equity, diversity and inclusion ― it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply. 

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website. 

The opportunity 

Please note Heart & Stroke offers a hybrid work option. Candidates must be able to travel to the Toronto office when requested. Some flexibility on working hours is required to accommodate events and meetings. Occasional travel for external meetings is required (may involve air or ground travel and hotel stays). 

Reporting to the Resuscitation Program Manager, ON, MB, NU, The Regional Resuscitation Program Specialist plays a critical role in bringing their knowledge of our network and our programs to advance our relationships and deepen our engagement with a diverse network of instructors, training institutions/organizations and other stakeholders. This role supports Heart & Stroke’s mission to advance and enhance emergency cardiovascular care and first aid training and education throughout Canada. The incumbent does this by helping us “Own the Market” – meaning we are both seen as the leader and de facto choice for employers and healthcare providers who are seeking to advance their cardiovascular emergency response programs.   

The Specialist supports the Resuscitation Program Manager in growing our network and identifying opportunities to advance our programs within the region. In doing so, they support the effective delivery and sustainability of resuscitation programs across the region by building and stewarding strong external partnerships, ensuring adherence to program quality and standards, and coordinating regional implementation activities.   

The role uses data, reporting, and stakeholder feedback to monitor performance, inform decisions, and support continuous improvement.  Working collaboratively within a matrix organization, the Specialist shares regional insights, contributes knowledge, and partners with internal teams to advance broader organizational goals and ensure aligned, consistent program execution.  

This role collaborates with internal teams – both within Resuscitation Program and the broader Heart & Stroke – to ensure open dialog and an exchange of information takes place, acting as a liaison between the training network and our team. They uphold our Guidelines by enforcing compliance with our policies and standards and may be called on to represent Heart & Stroke at provincial meetings, events, conferences and other activities, as appropriate. 
 

How you will make an impact every day 

External stakeholder engagement and relationship management    

• Support the RPM in building and maintaining strong, effective relationships with regional partners to ensure successful adoption, delivery, and sustainability of resuscitation programs.  

• Support the RPM in identifying business development opportunities with new and existing regional partners.   

• Proactively build, maintain, and strengthen trusted working relationships with instructors, instructor trainers, training institutions, and professional organizations within the regional network.   

• Serve as a primary point of contact for assigned external stakeholders, ensuring timely, professional, and consistent communication.   

• Actively steward high value and high-performing instructors and organizations within our market segments to support engagement, advocacy and retention  

• Deepen H&S’s understanding of our constituents through effective research & documentation to identify, track and quantify new opportunities.   

• Foster collaboration and positive working relationships across the instructor network, including supporting connectivity between instructors and instructor trainers. 

Program quality and standards oversight