Process Improvement Expert

6 days ago

Montreal, Quebec, Canada Mercor Full-time
About the role We are hiring expert Evaluators in

Process improvement / SOPs

to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject-matter expertise to grade outputs.

This is a remote, hourly engagement.

Requirements (must have)

5+ years of relevant professional experience in Process improvement / SOPs.

Native or professional fluency in English.

Highly proficient in Microsoft Office and Google Workspace, especially Slides

(Google Slides / PowerPoint).

Preferred (nice to have)

Advanced degree (Master's or higher) from a reputable institution.

What you'll do

Evaluate AI-generated artifacts against domain-specific quality rubrics.

Identify factual, aesthetic, and presentation errors.

Provide clear, structured written feedback.