Winter Operations Supervisor

Company: All Terrain Property Maintenance Inc Location: London, ON and surrounding service area Compensation: $28.00–$38.00/hour, based on experience and role scope

At All Terrain Property Maintenance, we are building a disciplined, dependable Snow + Ice operation grounded in ownership, preparation, safety, and service excellence. We are looking for a Winter Operations Supervisor who can help lead the full winter event cycle—from pre-storm readiness through deployment, live operations, quality control, and post-event review.

This is a hands-on supervisory role overseeing plowing, salting, sidewalks, loaders, hauling, snow stacking, crews, equipment, materials, and service quality during changing winter conditions.

Our company operates on strong Core Values and a “Right Person, Right Seat” philosophy. We hire, reward, and coach people who value accountability, teamwork, continuous improvement, and doing the job right.

What Makes This Role Different We use clear systems and real-time communication so supervisors can make smart decisions in the field. You can expect:

Defined storm plans, route priorities, and service expectations

Direct communication with dispatch, Crew Leads, operators, and Operations leadership

Support during active storm events

Ongoing feedback and coaching

Training and resources to help you lead confidently

A team-first operating culture focused on safe, reliable execution

What You’ll Do Winter Planning and Readiness

Monitor weather forecasts, accumulation, temperature, and changing site conditions

Support pre‑storm planning for staffing, routes, equipment, materials, PPE, fuel, and communication tools

Confirm crews understand assignments, site priorities, safety risks, and escalation procedures

Coordinate deployment timing and maintain clear handoffs between shifts and leadership teams

Event Leadership and Operational Control

Lead winter operations during live weather events

Coordinate plowing, salting, sidewalk, loader, hauling, and snow‑stacking operations

Ensure priority sites, entrances, emergency access routes, and high‑risk areas are serviced first

Reallocate people, equipment, and materials to manage call‑ins, breakdowns, delays, access issues, and service gaps

Maintain clear communication with Crew Leads, operators, dispatch, and Operations leadership throughout the event

Quality, Safety, and Customer Protection

Conduct site inspections and spot checks during and after events

Verify plowing, snow stacking, sidewalk clearing, salt application, clearing widths, and access routes meet company standards

Address deficiencies, missed areas, callbacks, and customer concerns promptly

Reinforce Health and Safety policies, PPE requirements, safe equipment operation, fatigue awareness, and stop‑work expectations

Protect employees, pedestrians, customers, vehicles, buildings, landscapes, curbs, and other property from preventable damage

Escalate injuries, near misses, property damage, equipment failures, unsafe conditions, and major service delays immediately

Leadership and Continuous Improvement

Coach Crew Leads, operators, and seasonal team members on preparation, communication, quality, accountability, and team health

Maintain a calm, solutions‑focused environment during overnight and high‑pressure events

Ensure event records, service notes, photos, exceptions, and reservice requirements are completed accurately

Participate in post‑event reviews and help improve winter plans, route systems, checklists, training, and operating procedures

What We’re Looking For

Experience supervising crews, routes, winter operations, salt operations, snow removal, logistics, landscaping, construction, or a comparable field service environment

Strong operational awareness and calm decision‑making in time‑sensitive situations

Experience coordinating people, equipment, materials, and multiple service areas

Sound judgment around safety, quality, property protection, staffing, and escalation

Comfortable correcting poor work and holding people accountable respectfully

Clear communication during changing conditions and high‑pressure events

Valid G driver’s licence with a clean driver’s abstract; A, AR, AZ, or higher licence considered an asset where applicable

Comfortable using a smartphone for communication, navigation, reporting, and service documentation

Reliable transportation to and from the dispatch location

Availability and Role Reality

Winter operations are weather‑driven and may require true 24/7 on‑call availability during events

Availability may include evenings, overnight shifts, weekends, holiday