Senior Author Trainer

4 weeks ago

, Canada 1001 John Wiley & Sons, Inc. Full-time
We are looking for a Senior Author Trainer & Manager to lead training strategy, champion pedagogical excellence, and drive accessibility across our authoring community. This is a high-impact role that blends instructional design, people management, and cross-functional collaboration — ideal for someone who is equally comfortable facilitating a workshop, working closely with the prototyping team, and influencing product priorities in a leadership meeting. Training & Continuing Development Plan, facilitate, and continuously improve Author Workshops and a multi-tiered training curriculum (L1–5) for new authors and Content Technology Developers (CTDs) Manage the transition to a new authoring environment, including managing communication and roll out, conducting training, and updating training and resource documentation Coordinate and conduct training on how to use AI across Courseware as needed Coordinate and conduct specialized training programs including Rev1 training, Train-the-Trainer series, alt text training, and assessments training champion AI adoption across the team by facilitating training on new tools and AI workflows, driving awareness, building confidence, and ensuring the full team is actively engaged with emerging technologies Schedule and facilitate peer reviews across disciplines, oversee the book club program, and write and manage the Tuesday Tips series Advise authors and CTDs on pedagogy implementation and answer questions as they arise Act as the primary point of contact for author questions related to AI integration in content development Accessibility Own and advance the organization's content accessibility program, including tracking outstanding alt text, coordinating CTD and SME alt text review and writing, and identifying and remediating non-alt text accessibility gaps across titles Respond to content-related customer questions about accessibility New Features & Tools Own and maintain the Airtable database, including prioritize, automations, and ongoing updates participate in bi-weekly Content/Product meetings to inform product roadmap decisions Contribute to ongoing process improvement efforts Represent the Training and Authoring function at leadership meetings when needed Proven experience in instructional design, author training, or a similar learning & development role, ideally within a publishing or content technology environment Strong people management skills with experience leading and developing direct reports Deep familiarity with accessibility standards and a genuine commitment to inclusive content practices Comfort with tools like Airtable and the ability to manage data systems independently Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

We offer
meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. #