Dealer Representative

The Dealer Relations Representative is a Retention and Account Management position who builds strong relationships, solves problems and works closely with dealers to understand their needs. Be responsible for Virtual Support of our Incentive Advantage and Remote-Supported Products for a portfolio of dealerships throughout the United States. Conduct monthly KDM Meeting to review ROI, marketing settings and discounts. Execute launch planning, manage the product implementation, and deliver initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits. Bring best practice knowledge of the product into the client organization to support the company’s value proposition to its dealerships. Have an in-depth understanding of the product functionality and related services as well as an overview of the technical functionality to train effectively and communicate appropriate usage. Serve multiple markets and report into the Senior Director, Commercial Operations. 2+ years professional experience working in sales or account management with background in automotive retail. ~ Significant experience working with CRM tools and are at ease with technology. ~ Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work. ~ Regularly assess your own performance and adapt your work to achieve better results. This position is based in our London, ON office. We work a hybrid work schedule with a current minimum of two teamwide designated days in the office. Founded in 2012, automotiveMasterMind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMasterMind is headquartered in New York City. Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.