Travel & Mobility Manager

Travel & Mobility Manager Reporting to the Senior Director, Supply Chain Management, the Travel & Mobility Manager is responsible for the strategic development, implementation, and ongoing management of the company’s national travel program. This role ensures a cost-effective, efficient, and compliant travel experience for employees while maintaining alignment with corporate objectives, governance requirements, and duty of care standards. Operating within a large, publicly traded environment, the Travel & Mobility Manager collaborates cross-functionally with Finance, Procurement, HR, Risk, and Executive Leadership to optimize travel spend, drive vendor performance, and enhance the employee travel experience across multiple regions. This position is primarily based in Calgary and will require travel to support the program as required. Travel Program Strategy & Governance Develop and execute a scalable, global travel strategy aligned with organizational goals and cost management targets Establish and maintain corporate travel policies, ensuring compliance with regulatory, audit, and internal governance standards Monitor and enforce travel policy adherence across all business units Vendor & Supplier Management Lead sourcing, negotiation, and management of travel-related vendors, including airlines, hotels, car rental agencies, and travel management companies (TMCs) Establish service level agreements (SLAs) and key performance indicators (KPIs) to measure vendor performance Conduct regular business reviews to ensure quality, cost savings, and service delivery optimization Cost Management & Reporting Manage the corporate travel budget and identify opportunities for cost optimization and savings Analyze travel spend data, trends, and forecasting to support financial planning and decision-making Prepare executive-level reporting and dashboards on travel program performance, savings, and compliance Technology & Systems Management Oversee travel booking platforms and expense management systems (e.g., Concur, Workday, or equivalent) Drive system enhancements and integrations to improve user experience and reporting capabilities Ensure data integrity and accuracy across travel and expense systems Employee Experience & Support Enhance the end-to-end travel experience by improving booking processes, communication, and support services Partner with HR and Communications to provide guidance, training, and updates on travel programs Address escalated travel issues and ensure timely resolution Risk Management & Duty of Care Implement and maintain travel risk management protocols, including traveler tracking and emergency response procedures Collaborate with Security and Risk teams to ensure employee safety during travel Monitor geopolitical, health, and environmental risks that may impact travel Partner with senior leaders, business units, and functional teams to align travel programs with operational needs Act as the primary point of contact for all corporate travel matters internally and externally Bachelor’s degree i n Business Administration, Finance, Supply Chain, or related field ~7–10+ years of experience in corporate travel management, procurement, or a related function ~ Demonstrated experience managing global or multi-regional travel programs ~ Proven track record of vendor negotiation and contract management Strong financial acumen with experience managing budgets and analyzing spend data Advanced negotiation and supplier management skills Proficiency with travel and expense systems (e.g., SAP Concur, Workday, or equivalent) Excellent stakeholder management and communication skills, including executive-level reporting Key Performance Indicators (KPIs) Travel cost savings and budget adherence Policy compliance rates Vendor performance and SLA achievement Employee satisfaction with travel program Risk management effectiveness and incident response From the critical infrastructure we depend on, to the energy and resources that keep us moving
- we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. We built our name on quality. Rooted in a solid foundation, we adapt and grow to face the future. At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values. #