Application Support Lead Analyst at Citigroup

3 days ago

, Canada MainframeMaster Full-time
Elevate your career at Citigroup as an Application Support Tech Lead Analyst at the Vice President level, dedicated to Custody Settlements. Deliver outstanding client onboarding and operational strategies while managing incident resolutions effectively. This individual contributor role demands over 6 years of substantial experience with applications support, emphasizing collaboration and client service. Your role will influence the overall performance of sub-functions and tackle complex deliverables. Key to success are your technical insights, strategic approach, and mastery of ITIL practices. Ensure production support for key client incorporations
• Identify risks and propose effective solutions
• Provide support for incident resolutions 6+ years in application support required
• Technical skills in mainframe environments and databases Bring your in-depth technical knowledge and client-focused mindset to Citigroup's Applications Support team. #