Store Lead at Lee Valley Tools

Step into a leadership role at Lee Valley Tools in Gatineau, Quebec. As the Store Lead in our pop-up store, you'll oversee operations and empower staff to deliver exceptional customer experiences. This pivotal position involves maintaining store standards and ensuring seamless operations in the manager’s absence. You will guide a dedicated team, assist with training, and drive individual objectives to enhance store performance. Join us and partake in a culture of support and development. Key Responsibilities:

• Assign and monitor staff objectives based on priorities
• Collaborate with the Store Manager on staffing and training
• Support staff with problem-solving and decision-making
• Meet labor and performance targets
• Manage data entry for store reports

Requirements:

• 4-6 years of experience in a customer-facing environment
• Post-secondary diploma in Business Administration is an asset
• Strong problem-solving and decision-making abilities
• Passion for exceptional customer service
• Availability for bank runs and closing duties

Lead a dedicated team at Lee Valley Tools while enhancing your managerial skills and customer service expertise. #J-18808-Ljbffr