Front Desk Hotel Agent Yorkton Location

Join the Holiday Inn Express Yorkton team as a Front Desk Agent. We offer flexible shifts—mornings, evenings, and overnight—to engage with guests and manage their stay. As a Front Desk Agent at Holiday Inn Express, you will be responsible for delivering excellent customer service by greeting guests, confirming their reservations, and addressing inquiries effectively. You’ll also play a role in the night audit, helping set up breakfast areas and maintaining cleanliness. This role requires a combination of communication and operational efficiency to meet guest needs. Key Responsibilities:

• Greet and recognize every guest upon entry
• Confirm and update guest reservation details
• Respond to inquiries about room bookings over the phone
• Process guest payments accurately
• Ensure a tidy work environment at the front desk

• Willingness to work morning, evening, and night shifts
• Ability to stand for extended periods
• Must handle up to 25 lbs
• Efficient in resolving guest-related issues
• Must be legally entitled to work in Canada