Facilities Manager
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Staff
- Non Union Job Category M&P
- AAPS Job Profile AAPS Salaried
- Facilities Management, Level F Job Title Facilities Manager Department Facilities Management | Customer Services & Informatics | Facilities Compensation Range $9,320.17
- $14,537.58 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Posting End Date September 17, 2026 Job End Date Ongoing At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff, and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The Facilities Manager provides operational oversight for an assigned campus zone comprising over 1 million gross square feet (GSF) of academic, research, and administrative space. As the primary point of contact for all building maintenance, public realm, minor renovations, major projects, and customer inquiries, the Facilities Manager ensures the consistent, reliable, and safe operation of University facilities. Working in close partnership with all levels of Facilities staff and Faculties and Departments, the Facilities Manager aligns customer requirements with operational capacity, negotiates service timelines, and ensures that work execution supports both user needs and institutional priorities. With solid knowledge of complex building systems, space functionality, and academic programming, the Facilities Manager assesses operational risks, identifies infrastructure deficiencies, and advises customers on equipment ownership responsibilities, service levels, funding requirements, and process pathways. This role provides professional facilities management expertise and portfolio-level operational oversight, shaping service models, funding decisions, and infrastructure planning in support of the University’s academic mission. It also serves as the primary escalation point for departments and faculties, navigating sensitive issues involving competing priorities, funding limitations, and resource constraints while maintaining strong relationships and providing high‑quality customer service.
Organizational Status
Reports to the Senior Facilities Manager, Customer Services and Informatics. Work is performed primarily in an office environment, but there is a requirement to travel between buildings throughout the day. Some visits to trades shops, animal care facilities, research facilities, and mechanical rooms are required where there is exposure to fumes, mechanical hazards, noise, and dirt.
Work Performed
Provides day‑to‑day operational oversight of buildings within the assigned zone, maintaining strong relationships with user departments to ensure their service needs are understood and addressed. Acts as the primary point of contact for building services, including maintenance, cleaning, public realm, minor repairs, and small renovation requests, and provides guidance and status updates. Addresses inquiries and complaints, expedites service requests, and ensures customer issues are resolved in a timely manner. Holds regular meetings with key customers to review ongoing service needs, discuss upcoming operational requirements, and ensure alignment on priorities.
Ensures customers receive timely and proactive communication regarding disruptive work, access restrictions, service interruptions, or safety considerations. Monitors planned maintenance, repair, public realm, and project activities within the assigned zone to identify potential impacts to building operations, teaching, research, or events. Meets regularly with Trades Heads, Project Coordinators, Managers, Technical Specialists, Facilities Planners, and Project Managers to support coordinated customer communications and to ensure timely follow‑up on escalated or time‑sensitive issues.
Plays a critical leadership role in the planning and approval of service shutdowns, ensuring Facilities teams are provided with essential context related to building users, research activities, academic schedules, and operational sensitivities. Identifies and mitigates risks by confirming known and historically overlooked system dependencies and assessing the operational impact of timing and sequencing. Acts as the primary authority for customer engagement and approval, securing formal go‑ahead on shutdown timing. Exercises the authority to approve, delay, o
