Director for Contractor Network at CAA Atlantic

Drive exceptional service delivery as the Director for Contractor Network at CAA Atlantic. This strategic leadership opportunity focuses on enhancing member value and operational performance. In collaboration with the Vice President of Operations, you'll oversee a significant network dedicated to roadside service and auto repair. Your role involves cultivating partnerships and implementing strategies that ensure top-notch service quality and performance that directly impacts member safety and satisfaction. Lead initiatives that foster a culture of excellence within the Contractor Network. Key Responsibilities:

• Develop strategies to enhance network operations and relationships
• Ensure high-quality standards for service delivery
• Utilize digital tools to boost performance and safety
• Negotiate contracts and track expenditures
• Support training and development for service providers

Requirements:

• Degree in Business Administration or related area
• At least 10 years of leadership experience
• Engage effectively with service delivery networks
• Strong negotiation and influencing skills
• Bilingual English and French knowledge an asset

Elevate CAA Atlantic's Contractor Network through strategic planning and dedication to excellent service. #J-18808-Ljbffr