Certinia (FinancialForce) Developer

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At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.

With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities.

As part of WWT, we connect customers to the global scale, advanced innovation, world‑class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state‑of‑the‑art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.

The impact you will have

We are seeking an experienced Certinia (FinancialForce) Developer to serve as the primary technical owner of our highly customized Certinia platform. Our Certinia environment supports Professional Services Automation (PSA), including Projects, Resource Management, Timecards, Billing, and related business processes, and is deeply integrated with multiple enterprise applications.

This role is responsible for maintaining and evolving our Certinia platform, designing scalable solutions, supporting enterprise integrations, and partnering with business and technical teams to deliver innovative capabilities. The successful candidate will provide technical leadership for the Certinia platform, ensuring it remains reliable, secure, scalable, and aligned with business objectives.

We are an AI‑first organization and expect our technology professionals to thoughtfully integrate AI into their daily work to enhance productivity, improve quality, accelerate delivery, and drive innovation while maintaining appropriate governance, security, and human oversight. We are looking for someone who embraces AI as a development partner and continuously seeks opportunities to simplify processes, automate repetitive work, improve user experiences, and deliver smarter business solutions.

What you’ll do

• Serve as the primary technical owner of the Certinia platform, providing leadership for ongoing enhancements, platform stability, and long‑term maintainability.
• Design, develop, maintain, and support custom solutions within the Certinia (FinancialForce) platform.
• Support and enhance Certinia PSA modules, including Project Management, Resource Management, Timecards, Billing, and related business processes.
• Own the Certinia side of enterprise integrations with SAP, SAP Concur, and other enterprise applications, ensuring accurate data exchange and business process continuity.
• Partner with the MuleSoft Integration team to design, troubleshoot, test, and implement integration enhancements between Certinia and enterprise systems.
• Analyze existing customizations and recommend improvements for scalability, performance, maintainability, and user experience.
• Own technical solution design for new enhancements, ensuring solutions align with Salesforce, Certinia, and enterprise architecture standards.
• Develop Apex classes, triggers, Lightning Web Components (LWC), Flows, Visualforce pages, integrations, and custom Salesforce components.
• Monitor platform health, troubleshoot production issues, coordinate deployments, and support release activities.
• Collaborate with Professional Services, Finance, Accounts Payable, SAP, and Integration teams to translate business requirements into scalable technical solutions.
• Participate in solution design, technical documentation, testing, deployment, and production support.
• Ensure all solutions follow Salesforce, Certinia, security, and development best practices.
• Champion AI‑assisted software development by responsibly leveraging AI tools to accelerate development, improve code quality, automate testing and documentation, assist with troubleshooting, reduce technical debt, and identify opportunities to optimize business processes. AI‑generated solutions are expected to be validated, secure, maintainable, and aligned with enterprise standards.
• Continuously identify opportunities to simplify business processes, automate manual tasks, and improve operational efficiency using Salesforce, Certinia, and AI‑enabled capabilities.