Community Specialist II at Safe Software

Become a Community Specialist II at Safe Software, supporting the FME Community through content creation and user engagement. Thrive in this hybrid role, fostering connections while managing technical workflows. As a Community Specialist II at Safe Software, you will support 50,000 users in enhancing the FME Community. Your tasks will include developing how-tos and tutorials while monitoring community health and adjusting automations. Join a dynamic team collaborating across departments to amplify user voices and build meaningful connections. Key Responsibilities:

• Write and edit technical content like tutorials and KB articles
• Support community automations using Gainsight and FME Flow
• Monitor community health and report on trends
• Moderate discussions and provide content corrections
• Participate in FME community events and webinars

Requirements:

• 3+ years in technical content creation or community management
• Strong writing and editing skills
• Experience with event coordination and user engagement
• Comfort in learning technical products and tools
• Creative approach to engage the community

Leverage your technical writing and community-building skills to enhance user experience at Safe Software. #J-18808-Ljbffr