General Sales Manager

General Sales Manager - Elevate Your Career at Lexus Downtown

Are you a dynamic sales leader ready to make a BIG impact ?

Do you thrive in a fast-paced environment where innovation and results are key?

Are you an experienced automotive sales leader driven by a passion for delivering exceptional guest experiences? This is your chance to lead the sales department of one of our innovative dealerships at Downtown AutoGroup’s revolutionary Autoplex facility We’re changing the way people buy cars – be a part of it Take a look at our unique approach and see for yourself

Our vision at Lexus Downtown is to create lifetime Guests, not just one-time customers. To do that, we need someone extraordinary. Someone who embodies our "You are what drives us" attitude. If that resonates with you, we want YOU to lead our team to new heights in Toronto

Why we need you

As the General Sales Manager (GSM) at Lexus Downtown, your role is to ensure the overall success and growth of the dealership by overseeing the Sales Department and driving exceptional Guest Experience. You’ll be responsible for leading, coaching, and motivating a team of Sales Team professionals, Financial Services Managers and Product Advisors, fostering a culture of continuous improvement and employee engagement. If you are a visionary leader who thrives in a fast-paced environment and can inspire a high-performing sales team, this is the perfect opportunity for you.

Here’s What You’ll Be Doing

You’ll be the driving force behind our sales operations where you will lead the sales strategy and the customer experience at Lexus Downtown. You will lead your team of sales professionals maximizing customer experience, setting performance goals and ensuring they are achieved. Your strategic insight and strong leadership skills will be essential in leading the sales team, optimizing sales processes and inventory management strategies, and ensuring the achievement of overall dealership goals. You will collaborate closely with our service and parts departments to create a seamless and exceptional experience for every guest, every time.

Your Responsibilities Will Include

• Develop and implement sales strategies: Create and execute comprehensive sales plans aligned with company objectives to drive revenue growth and market share.
• Lead the sales team: Recruit, train, and mentor a team of high-performing sales professionals. Provide ongoing coaching, guidance, and support to achieve team goals.
• Monitor sales performance: Track and analyze key sales metrics, such as revenue, conversion rates, and customer acquisition. Implement corrective actions when necessary.
• Foster customer relationships: Establish and maintain strong relationships with key clients and partners to ensure customer satisfaction and long-term loyalty.
• Collaborate with other departments: Work closely with marketing, product development, and operations to ensure alignment and achieve business objectives.
• Budgeting and forecasting: Prepare sales forecasts and budgets, monitor expenses, and ensure the sales team operates within financial constraints.
• Market analysis: Stay updated on industry trends, competitor activities, and market conditions to identify new business opportunities and adjust strategies accordingly.
• Contract negotiations: Lead negotiations with key clients and manage contract agreements to ensure favorable terms for the company.
• Sales reporting: Provide regular updates and reports to senior management on sales performance, challenges, and opportunities.
• Finance & Insurance (F&I): Maintain a deep understanding of F&I, ensuring your team is up-to-date on all F&I product and process training.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

You Need These Qualifications

• Experience: Proven experience as a General Sales Manager in a dealership with a proven track record of meeting and exceeding performance metrics while achieving leading CSI scores
• Skills:
  • Strong leadership, organizational, communication, and interpersonal skills.
  • Proven ability to drive sales and manage a team effectively.
  • Ability to develop and implement effective sales strategies.
  • Exceptional communication, negotiation, and customer service skills.
  • Proficiency in dealership management software and Microsoft Office Suite.
• Knowledge:
  • In-depth understanding of automotive sales processes, inventory management, market trends, customer preferences, and department profitability.
  • Underst