Columbus Part Time Customer Service Delivery Driver

3 days ago

, Canada Kroger Delivery Full-time

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES- Provide excellent customer service while delivering orders to the customer

  • Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
  • Ensure a high degree of professionalism and personal presentation when interacting with customers
  • Drive a company vehicle safely and in accordance to Kroger's driving standards
  • Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
  • Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
  • Control and maintain an accurate record of customer deliveries
  • Assist fellow drivers that may encounter difficulties while out delivering
  • Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
  • Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
  • Complete pre-inspections check of company vehicle before use and report any defects to supervisor
  • Operate company provided technology devices for mapping and customer interaction
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONSMinimum Valid drivers license Excellent communication and customer service skills Must annually pass a DOT regulated medical exam Must be at least 21 years old Must be able to lift up to 50 lbs. with or without reasonable accommodation Ability to operate a delivery van and handheld tablet device Must have a good driving record Desired High School Diploma or GED Any delivery driver experience Any customer service experience May require chauffers license in some states