Definity Financial Analyst

Join Definity as a Financial Analyst Co-op in Waterloo, Ontario, and immerse yourself in developing AI solutions for improved customer service. Your contributions will directly impact operational enhancements In this 4-month co-op placement starting Fall 2026, you will work alongside a dedicated team to advance the use of AI in knowledge management. Reporting to the Director of Customer and Broker Accounts, you'll focus on optimizing workflows and refining process documentation. This role presents a perfect blend of practical experience and professional growth in a supportive environment.

Key Responsibilities
• Help configure AI tools using Gemini
• Support knowledge repository maintenance efforts
• Review and streamline documentation processes
• Flag operational challenges with stakeholders
• Participate in knowledge-sharing workshops

Requirements:
• Enrollment in a related post-secondary program
• Interest in AI, automation, and analytics
• Familiarity with tools like Microsoft Copilot
• Strong communication and analytical skills
• Ability to adapt to new technologies Drive innovation at Definity while developing your financial analysis skills and gaining valuable experience.