Full-Time Office Coordinator at Big Valley

Become a vital part of the Big Valley team as an Office and Dispatch Coordinator in Maple Ridge, BC. Handle customer inquiries, schedule appointments, and ensure smooth daily operations. Big Valley is searching for an Office and Dispatch Coordinator with excellent customer service skills. This full-time role offers the chance to organize dispatch schedules while interacting with customers and field technicians. If you thrive in a busy environment and enjoy making life easier for others, this position is ideal for you.

Key Responsibilities
• Answer inbound calls and assist customers effectively
• Schedule appointments and coordinate technician dispatch
• Follow up with clients to confirm service details
• Maintain organized records of daily operations
• Support a friendly office environment with your positive attitude

Requirements:
• 2+ years of customer service or dispatch experience
• Strong phone, email, and computer proficiency
• Excellent attention to detail and organizational skills
• Familiarity with trades is a plus
• Must be located in Maple Ridge, BC Enrich the Big Valley customer experience through your expertise in scheduling and communication.