Lead Helpdesk Analyst — Hybrid/Remote Options
4 days ago
Canada
Compugen Inc
Full-time
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Compugen Inc. in Surrey, BC, is seeking a Team Lead-Helpdesk Support Analyst. Flexible full-time shifts including weekends and evenings are required. Lead the Helpdesk team (up to 3) and provide capable troubleshooting for applications and hardware via phone, email, and web support.
This role emphasizes strong problem-solving, customer service, and collaboration with the service desk supervisor. Remote/hybrid work options are available, with a focus on reliable, courteous communication.