Administrative Assistant

Role: Administrative Assistant
- Intermediate (ONSITE
- Edmonton/Calgary) JP1039 STRICTLY DO NOT APPLY IF YOU'RE NOT IN CANADA AND HAS NO WORK AUTHORIZATION PLEASE READ BELOW ENTIRE MESSAGE (NOTE: We are considering Canadian Citizen and PR holders. For the candidate who are on Work Permits and awaiting PR invitation, we don’t provide T4 because this is contract job and the rate we provide is for incorporation. Hence, PR points are not applied, for example: if you’re applying PR under CEC class.) Client: Government of Alberta Incorporation Rate: $35 CAD/hr (Canada or Provincial incorporation is a MUST) Respond by: 07
- OCT
- 2026 Contract period: 11/02/2026 to 04/30/2028 Anticipated Interviews dates
• Will be held between October 19-30, 2026. This is an estimate only. Scoring Methodology: Financial/Pricing: 15% Resource

Qualifications:
30% Interview Process: 55% SKILL MATRIX: MUST HAVE WORK

EXPERIENCE:
High School Diploma/GED. Relevant post-secondary education in the area of office administration. Acceptable education includes degrees, diplomas and certificates 2+ years of Experience adapting to new business environments business and technical teams, coordinating with vendors, managing stakeholder relationships, and facilitating collaboration to achieve project objectives. 2+ years of Experience using Microsoft Office Suite tools. 2+ years of Experience working in a fast-paced role, to problem solve/troubleshoot, while working independently and in a team environments. 2+ years of Relevant experience in a role similar to this. Experience must be applicable to this role. 2+ years of Experience working with clients/stakeholders to identify, gather, document, and analyze business data and process requirements. 2+ years of Experience with Information Governance, or records management and information management. 2+ years of Experience with information management concepts, privacy, and security issues relating to ATIA (Access to Information Act) and POPA (Protection of Privacy Act)
- previously known as FOIP 2+ years of Experience working directly within the Government of Alberta, 1GX, or a comparable Canadian public-sector ERP environment. 2+ years of Duration
- Experience working with workers compensation systems (i.e. WCB)

Job Description
The Appeals Commission (the "Commission") is an administrative tribunal established under the Workers' Compensation Act as the final level of appeal for worker's compensation matters in the province of Alberta. The Appeals Commission consists of four diverse divisions including a tribunal made up of adjudicators and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides administrative and operational support to all components of the orgnanization. Reporting to the Senior Appeals Assistant, the temporary Appeals Assistant (AA) role is the main point of contact on the day of the appeal hearing. The AA is required to provide a wide range of front line assistance to external parties to the appeal, as well as support and guidance to internal stakeholders such as Appeals Officers, Hearing Chairs, Vice Chairs and Commissioners, in matters relating to the AA role. Before the hearing, the AA is solely response for pre-hearing administration. During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the parties with additional appeal-related documents, and is expected to take the lead of parties become distressed. After the hearing, the AA is responsible for updating the appeal file, and once the decision is written, the AA is required to format, proofread and send the appeal decision for publication and distribution.

Key Responsibilities
1. Providing efficient and accurate support to Appeals Officers
- Prepares and disperses Appeals Officers' (AOs) correspondence to participating parties
- Creates the Document Index for the Appeal Documents Package (ADP)
- Informed the assigned Appeals Officer of any new submissions or circumstances occuring at the hearing (e.g. last minute submissions provided, requests for travel, changes of address, provisions of a wage loss form to the parties, etc.), following up where an adjournment occurs 2. Manages hearing communications and situational irregularities fo scheduled hearings
- Notifies the panel of any prehearing anomolies that might impact the success of the hearing
- Coordinates set up and sharing of teleconference/video conference information with the parties and the panels
- Instruct parties in how to participate in all formats of hearings
- in person, teleconference, video
- Attends, records hearings, troubleshoots and resolves any process or technical problems
- Responds to party inquiries and concerns prior to commencement of the hearing
- Supports clients, including when distress, emergency or crisis situations arise 3. Ensures correct statuses are maintained
- Enter statuses on ACES for work completed on hearing chair decisions, ADPs, and AO correspondence
- Ensures ACES status benchmarks are maintained to reflect timelines for assigned work from Hearing Chairs and AOs
- Confirms the status of an appeal with the Hearing Chair upon completion of a hearing to meet the AC decision timelines
- Resolves any errors or omissions of stats with IT Coordinator to ensure accurate reporting 4. Audits and prepares Hearing Chair decisions for distribution
- Formats and proofs policy and legislation in the draft decision document
- Provides plain language and other editing feedback to the Hearing Chair
- Ensures decisions documents are in accordance with approved Appeals Commission style guide and decision format protocol
- Processes errors flagged in an issues decision
- Communicates with Hearing Chairs regarding any suggested changes and/or apparent errors
- Ensures the final decision document is publication ready for uploading on CanLII for public access Equipment

Requirements:
• Resource will require own equipment/laptop. The resource must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or macOS that is compatible with Azure Virtual Desktop (AVD) and other related software for remote access. Windows is preferred due to better compatibility. AVD and related software will be installed on the resource's computer.

Working Hours
• Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province
• Work must be done from within Canada, due to network and data security issues.
• It is anticipated the role will be 100% remote, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink. Notes on

Location:
•

Location:
AMEC Place, 11th Floor, 10405 Jasper Avenue, Edmonton, Alberta, CAN
- T5J 3N4. OR 23rd Floor, 801
- 6 AVE SW, Calgary, Alberta, CAN
- T5E 7Y2. Equipment

requirements:
•
• Equipment will be provided by the Government of Alberta