GWS Support Engineer

2 weeks ago

Toronto, Ontario, Canada Arkhya Tech. Inc. Full-time
Hiring: Google Workspace Migration Support Engineer (L1/L2) We are looking for a technically strong Google Workspace Migration Support Engineer to support enterprise users and handle technical escalations during and after Google Workspace migration.

Location:
Toronto, Canada – Hybrid

Experience:
8–12 Years Employment Type: Contract Key

Requirements:
Strong hands-on experience with Google Workspace and Google Workspace Admin Console Expertise in Gmail and Google Calendar administration and troubleshooting Strong experience with Microsoft 365 and Outlook Hands-on knowledge of Exchange On-Premises Strong understanding of email architecture and mail flow troubleshooting Experience troubleshooting email delivery, routing, SMTP, synchronization, and calendaring issues Experience supporting Google Workspace / Microsoft 365 migration projects Ability to handle L1/L2 technical escalations and complex migration-related issues Experience supporting Google Workspace and Microsoft 365 from both admin and end-user perspectives Exposure to Microsoft Graph API, Google APIs / Google Workspace APIs Experience with third-party and internal application integrations is highly preferred Strong troubleshooting, communication, and stakeholder-management skills Ideal candidates will have a strong combination of Google Workspace, M365, Outlook, Exchange, mail flow, calendaring, migration support, and application integration experience. Interested candidates can send their updated resume to julie.k@arkhyatech.com