Client Advisor, Vancouver
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Key Responsibilities
Client Engagement & Sales:
* Greet and assist clients with a warm, professional, and personalized approach.
* Provide expert product knowledge and styling advice tailored to client needs.
* Drive sales through exceptional service, upselling, and cross-selling strategies.
* Maintain a high level of client satisfaction to encourage repeat business. Client Relationship Management:
* Build and maintain strong relationships with clients, offering a personalized luxury shopping experience.
* Develop a client book and engage through follow-ups, invitations to events, and personal styling sessions.
* Anticipate client needs and proactively offer recommendations. Brand Representation:
* Uphold the brand’s values, image, and standards at all times.
* Stay updated on brand history, new collections, and industry trends.
* Ensure store presentation and merchandising align with brand guidelines. Operational Excellence:
* Process transactions efficiently and handle POS system operations.
* Manage inventory, stock replenishment, and product care.
* Support back-office functions and participate in visual merchandising activities. Key Qualifications &
Skills:
* Luxury Retail Experience – Previous experience in high-end fashion, jewelry, watches, or luxury lifestyle brands
* Exceptional Communication – Strong interpersonal and storytelling skills to engage clients.
* Sales-Driven Mindset – Ability to meet and exceed sales targets.
* Customer-Centric Approach – Passion for delivering a personalized shopping experience.
* Cultural Awareness – Ability to interact with an international clientele.
* Team Player – Collaborative spirit to work within a dynamic team environment.
* Multilingual (Preferred) – Fluency in additional languages is a plus. Hourly Range: $19-$21 CAD #MM #LI-VD1 Applicants must be legally entitled to work in Canada at the time of application and be able to provide proof of their eligibility to work upon request. Any offer of employment is conditional upon verification of this entitlement in accordance with applicable federal and provincial employment and immigration laws.
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