Sales & Estimation - Programs Service Representative London
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Job Description
The Programs Service Representative is responsible for initial pre-inspection and follow-up to ensure correct measurements and customer satisfaction with all on-site work. This role is a key player in helping our sales team estimate our production team to be prepared for Program related jobs. Key
Responsibilities:
Visit jobsites to complete measurements, troubleshooting (callbacks) and customer service as required. Assisting in ensuring that the work environment is safe, secure and healthy. Accurately measure and record information in CPQ (a salesforce application) Ensure great customer service at all levels Report suggestions/proactive solutions to Production Supervisor Key Competencies: Excellent communication skills. Attention to detail Reliable, with high integrity and strong work ethic. Ability to work as part of a team. Professional, positive attitude. Proactive organizational skills Work efficiently within specified timelines Key Relationships: Reports to: Production Supervisor Key Relationships: Branch Operations Manager Branch Administrators Production Installers Territory Sales Reps/Account Managers
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