Supervisor, Training

Requisition ID 13578 -Posted 08/28/2026 - Operations Training Centre (20000032) - Curriculum Development & Education (30000053) - Job Opportunity
Requisition ID: 13578
Number of Vacancies: 2
Department: Operations Training Centre (20000032) - Curriculum Development & Education (30000053)
Salary Information: $104,124.80 - $130,166.40
Pay Scale Group: 8SA
Employment Type: Regular Full-Time
New or Existing Vacancy : New
Weekly Hours: 40 Off Days: Saturday/Sunday Shift: Day
Posted On: August 28, 2026
Last Day to Apply: September 8, 2026
Reports to: Manager, Training and Logistical Support

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC's legacy of delivering service to hundreds of millions of customers a year. The TTC's new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
A great opportunity to work in the Operations Training Centre
What You Will Do Reporting to the Manager, Training and Logistical Support, the incumbent is primarily responsible for the delivery and evaluation of training programs to train, educate and/or certify Transit Special Constables, Provincial Offence Officers, Protective Services Guards, Security Attendants, other TTC employee groups, Police and members of the Department of National Defence in accordance with Canadian law, the Commission's Special Constable contract with the Toronto Police Service Board and the Department's Code of Conduct to support all aspects of security operations. The incumbent will participate in the co-ordination and development of new training programs and departmental (Corporate) standards (e.g. policies, procedures, rules, routine orders, etc.) and/or review, update or revise existing training programs and standards.
You will participate in the co-ordination, and development of new training programs, activities and departmental (Corporate) standards (e.g. policies, procedures, rules, routine orders, etc.) and/or maintenance of existing training programs and standards to ensure program objectives are met and/or deficiencies are corrected. This involves: conducting research including needs analysis, data collection, external/internal surveys, reviewing policies, procedures, work methods, safe practices, technical/operation manuals, vendor information, legislation and regulatory requirements, and identifying constraints related to the work and facilitating workshops and focus groups, conducting interviews and reviewing group meetings
You will conduct classroom training, practical instruction and presentations to Transit Special Constables, Provincial Offence Officers, Protective Services Guards, Security Attendants, other TTC employee groups, Police and members of the Department of National Defence. This involves: ensuring all training materials, supplies, equipment and location are arranged and prepared in support of the training including procuring training materials, audio visual and instructor needs including key speakers, instructors and subject experts as required, co-ordinating attendance of target audience, assessing employee qualifications and checking to ensure that students have the necessary prerequisite documentation for the training, determining and using the most appropriate training techniques (e.g. lectures, demonstrations, simulations, use of mock-ups, etc.) to achieve goals and objectives of the lesson.
In addition to the above, you will be responsible for treating customers and/or employees with respect and dignity and ensuring the needs of customers or employees with disabilities are accommodated and/or addressed (within the area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer and perform related duties as assigned.
What Skills You Bring? Train and instruct individuals and / or groups
Manage projects
Use office technology, software and applications
Apply analytical skills
Understand and apply relevant laws and regulations
Understand and apply administrative policies, processes, and procedures
What Qualifications Do You Bring? Must have a community college diploma or certification in the field of Law Enforcement, or the equivalent, combined with several years' of related experience in a law enforcement/security and training environmen