Receptionist (Office Admin)

Join Teleperformance – Where Excellence Meets Opportunity

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description
About the Job
The Office Receptionist / Facilities Coordinator (Operations Administrator)is responsible forfront-desk operations and day-to-day facilities support, ensuring a safe, organized, and professional office environment. This role serves as the first point of contact for employees, visitors, and vendors, and plays a key role in access control, officelogistics, internal communications, and workplace engagement.

Acting as the office's operational anchor, the Operations Administrator oversees workplace efficiency, supports internal communications, and contributes to employee engagement initiatives. This role ensures strict adherence to security protocols (including the Clean Desk Policy), delivers a high-standard hospitality experience, and serves as a key liaison between the Google and Teleperformance teams. Responsibilities span administrative operations, facilities coordination, payroll and HR support, and internal awareness initiatives.

Key Responsibilities
1. Facilities Operations & Hospitality

Oversee daily office operations, organization, and supply levels tomaintaina professional, client-ready environment

Coordinate facility readiness for client and executive visits, including branding, room setup, and refreshment services

Manage vendor relationships and building maintenance requests to ensure seamless office operations

Conduct regular walkthroughs to ensure compliance with workplace standards and security protocols

2. Reception, Access Control & Security

Act as the first point of contact for employees, visitors, candidates, and vendors

Manage visitor registration and ensure compliance with security procedures

Issue, activate, deactivate, replace, and troubleshoot employee access cards

Maintainaccurateaccess control records and coordinate with HR, IT, and Security teams

Enforce and promote adherence to the Clean Desk Policy and other security standards

3. Internal Communications & Creative Support

Manage and deploy internal communications across digital and physical channels

Design and produce internal visual assets, posters, signage, and digital content for announcements, campaigns, and employee recognition

Drive awareness of company policies, including security, emergency preparedness, and data protection guidelines

4. Employee Engagement & Culture

Plan and execute employee engagement activities, seasonal events, and awareness campaigns

Manage employee incentive and recognition programs, including budget tracking, prize procurement, and distribution of credentials or awards

5. Financial & HR Administration

Audit timesheets and daily attendance reports, ensuring accuracy and alignment with benefit and leave records

Serve as the primary point of contact for HR and Payroll-related inquiries, including leave requests and pay discrepancies

Support administrative coordination related to onboarding, policy communication, and operational reporting

Qualifications & Skills

Post-secondary education

Previousexperience in reception, facilities, office administration, or a similar role preferred

Strong organizational and time-management skills

Comfortable handling access systems, basic troubleshooting, and confidential information

Excellent communication and customer service skills

Proficient in Microsoft Office or Google Workspace, Adobe, Canva

Ability to work independently and manage multiple priorities in a fast-paced environment

Critical Competencies

Attention to detail

Professional presence and discretion

Problem-solving mindset

Reliability and accountability

Team-oriented with a service-focused attitude

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum thatallowfor vertical and horizontal growth throughour multipl