Service Writer Rocky View Agriculture

1 day ago

Ottawa, Ontario, Canada Brandt Group of Companies Full-time

Support Service Department records at Brandt's Rocky View Agriculture location using customer service and accurate administrative skills. This is a full-time opportunity.

The Service Writer assists the Service Manager with accurate, on-time reports and operational records. The position handles inquiries, work orders, service files, customer profiles, supplies, and claims. It suits candidates familiar with Microsoft Office, office procedures, accounting practices, and mechanical terminology.

Key Responsibilities:

  • Field internal and external Service Department customer inquiries
  • Open, control, close, and invoice service work orders
  • Maintain current service library information and materials
  • Maintain department filing systems and operational records
  • Update customer profiles using work order information

Requirements:

  • Experience using Microsoft Office and internet functions
  • High School Diploma or equivalent experience
  • Knowledge of office procedures
  • General understanding of mechanical or technical terms preferred
  • Basic knowledge of accounting practices

Apply administrative accuracy, customer communication, and service-record skills as Brandt's Service Writer in Rocky View Agriculture.